Mice - Hardware

[LTStew]

I've had the MX518 mouse for some time now, and lately it's been acting up in a very annoying way.

I've scoured Google in search of answers only to find people suggesting to completely uninstall SetPoint and use the default Vista x64 bit - but this should not be. Well here I am at the source, where I should have initially came - The Logitech Forums. 

THE BREAKDOWN

Symptoms:

• Mouse repeatedly disconnects & reconnects itself in periodic intervals. 

• Windows Vista USB Disconnect & Connect sounds can be heard while this happens.

Attempted Fixes That Met Failure of Epic Proportions:

• Reinstall Setpoint (flush with CCleaner etc.) - failed
• Used multiple USB ports (even the ones on the G15 keyboard itself) - failed
• Formatted & Re-installed Windows Vista x64bit (yes I really did all that just for the mouse) - failed
• Saying 10 hail maries before touching mouse - failed
• Uninstall Setpoint and use the mouse with Windows Default Drivers - worked
• Trash the MX518 and get a better mouse - pending
  

My question to anyone reading this is - why is this problem happening with Setpoint installed - shouldn't drivers make the device function - and not MALfunction? What can I do to resolve the problem?

I am in search of many answers.

Any help is greatly appreciated. 

Possibly Relevant System Specs: 

OS: Microsoft Windows Vista x64

Processor: Intel Core 2 Duo E8500 

Memory: Patriot - 8GB DDR2

Motherboard: ASUS P5E

Graphics Card: BFG GTX 280 OCX 

Keyboard: Logitech G15 Series

Mouse: Logitech MX518

[CharlesB]

I'll admit, a couple of your options got quite a laugh out of me. Thankfully everyone (who's sane) has left for the day, so my spontaneous chuckles did not annoy anyone

 So, with SetPoint uninstalled, the device seems to funciton without fault? Hrm...What version of the Intel Chipset drivers do you have installed on there? I'll also see if I can dig up a Vista 64 machine to attempt to recreate this, but I don't have any P5E mobos around...

[LTStew]

CharlesB,

Thank you for the reply - greatly appreciated.

As for the mouse, it turns out there's a short where the cable enters the device. Bending the cable up, messes it up. Keeping it flat, it works like that. And that's a sure fire sign of a short in the line - making this rhyme was no intent of mine, these coincidental words just happen all the time. 

I guess I'll be switching to the G7, maybe check if my MX518 is still under warranty.

Cheers CharlesB,

P.S. I sincerely hope you've already left work - it's already 12am here on the East Coast. 

Message Edited by LTStew on 10-20-2008 09:14 PM

[CharlesB · Accepted solution]

Ha, Logitech is on the west coast, so I didn't leave too late

There's a strong chance the MX518 is still under warranty. There should be a 3 year warranty on that device, which we can determine either by proof of purchase or the date of production through the serial/PID number. Customer suppot can tell you that.

The G7 is nice, but check out the G9. Major electronics retailers have both set out, so you can size them up. The G9 is a lot more comfortable than it's angular shape suggests.

(And rhyming nonetheless! well, your post. I'm too hungry to think about similar words right now)

[max123]

Its when you pull abit on the cable the mouse juste freeze. With set point uninstalled it can work abit for few time...


I add to open my mouse to see the cable is in bad shape and it is in direct contact with the chip...

Last week i bought a new one and the base of the mouse is new..... So many the prob is fix... I will see in alot of game play i guess

Its a gaming mouse after all.... and probly the best one i had

exept for the main  manufacturing prob.....