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Logi Nu
furrybandit
Posts: 4
Registered: ‎01-10-2008
0

MX1000 losing connection issue.

I've never had the problem before but it started about 2 days ago. What will happen is the mouse will work just fine then all of a sudden stagger around the screen for a second then stop dead. I press the "reset" button on the mouse and it works again, but for how long I'm not sure. Sometimes it will go 30 minutes  before dropping the connection, other times it will go a few seconds then loose it again. Pressing the reset button on the hub doesn't do anything. The battery is full on the mouse and I've also switched which USB port it's plugged into with no luck, I've also reset the power.. nothing.  uninstalled and reinstalled software

 

please help

Logi Nu
furrybandit
Posts: 4
Registered: ‎01-10-2008
0

Re: MX1000 losing connection issue.

I tried usb-ps2 adaptor today

Still loses conection

Logi Nu
furrybandit
Posts: 4
Registered: ‎01-10-2008
0

Re: MX1000 losing connection issue.

Today i reformatted, NO GO !!!!! same problem.

 

How long does it take to get a response from the Logitech team here ?? 

Retired Logitech Employee / Moderator (Inactive)
Kunal
Posts: 829
Registered: ‎10-07-2006
0

Re: MX1000 losing connection issue.

Hi,

 

Please contact (Click the Contact button on the top of the page) us regarding this issue with your MX 1000 mouse. Our official support channels are via email or phone. This is a user-discussion forum :smileyhappy:

 

Thanks,

Kunal

 

p.s : Please participate in our latest poll here at the forums :smileyhappy: