11-25-2007 06:28 PM
So any other VX Revolution owners with this issue? And which phone number or email should I be contacting about warranty issues?
11-26-2007 04:41 PM - edited 11-26-2007 04:43 PM
Message Edited by taka on 11-26-2007 04:43 PM
11-26-2007 09:59 PM
12-01-2007 05:02 AM
12-08-2007 08:23 AM
I've only had it for about a month or so. It's pretty disappointing, I've really liked the mouse, but it doesn't scroll properly anymore, it barely spins when you scroll it.
I tried returning it to the place of purchase but they wouldn't allow me to exchange it for a new one. I'm leaving the country (Canada) in less than 2 weeks so I don't have time to wait for them to send it off to Logitech..
What have people done here?
12-10-2007 03:25 PM
Can anyone suggest a take-down or disassembly guide for the vx? It would be greatly appreciated!
11-28-2008 12:28 PM
I had the same problem. I do not recommend taking it apart since the VX has a generous 3 year warranty.
I did, because I was curious about it. Same symptom. Scrolls not so well. Turn it upside down, and it scrolls fine.
It's the rubber, "grippy" part of the wheel. It rubs slightly on the base of the wheel cradle when right side up. The rubber part is a one piece unit that slips over the wheel. Over time, this rubber part will expand and it gets a little too big for the wheel.
As you spin the wheel, the rubber becomes eliptical.
I simply removed the grip for now. I will cut it by a mm or two later, but sans worn out grip, it spins fine.
Again, if you have this issue, call Logitech. No need to do what I did.
11-30-2008 09:08 PM