10-04-2008 04:12 PM
Usually I will open the mouse up and try to fix it.. But since it's new, I wonder if Logitech have any simple fix or will replace this over this problem.
10-05-2008 04:34 AM
Less than 30 days since purchase, you need to exchange it where you got it.
After 30 days, you would be covered under the 3 or 5 year warranty from Logitech.
See here for RMA info. You could also e-mail Customer Support if you need help with the warranty procedure.
11-29-2008 04:22 PM
So the problem is the rubber grip in the scroll wheel. Apparently the rubber on the scroll wheel will get loose and cause friction while scrolling. I'm a gentle user and have small hands so this is more like a engineering fault(they need to glue the rubber or something). I have not void my warranty. And the mouse is purchased on September. Is this enough reason for Logitech to replace my mouse?