Mice - Hardware

[juser]

I bought the VX Revolution less than 30 days. I love it. But this week I discover the scrolling wheel is sort of jammed. In hyper-scrolling mode, I have to use more force to scroll fast. It seems like the wheel have more friction than before. 

Usually I will open the mouse up and try to fix it.. But since it's new, I wonder if Logitech have any simple fix or will replace this over this problem. 

[rlowens]

You should get the mouse replaced.

Less than 30 days since purchase, you need to exchange it where you got it.
After 30 days, you would be covered under the 3 or 5 year warranty from Logitech.
See here for RMA info. You could also e-mail Customer Support if you need help with the warranty procedure.

[juser]

So after two months of this problem I'm deciding to let Logitech replace this mouse. A similar thread has a reply stating the cause of this problem: http://forums.logitech.com/logitech/board/message?board.id=hardware_mice&thread.id=9283 by foghorn67. 

So the problem is the rubber grip in the scroll wheel. Apparently the rubber on the scroll wheel will get loose and cause friction while scrolling. I'm a gentle user and have small hands so this is more like a engineering fault(they need to glue the rubber or something). I have not void my warranty. And the mouse is purchased on September. Is this enough reason for Logitech to replace my mouse?

[rlowens]

Yes, contact them to replace it.