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Logi Nu
impedance
Posts: 3
Registered: ‎03-27-2008

logitech v450 HID- compliant mouse not working!!

Due to some problem with my windows installation, I ran windows repair. Everything got fixed. But, unfortunately, I was unable to install my logitech v450 laser mouse.
 
I insert the receiver into the usb port, it gets detected, but finally a fatal error in installation.
 
This is what I get all the time:
 
 
 
 
BUT.. BUT.:
 
When i insert the receiver into my brother's laptop. It worked and installed fine.
 
So, it seems there is something wrong with my windows installation?? probably...
 
But, can somebody help me deal with this error issue arising in my windows when I try to install the mouse.. ??
 
Thank you.
impedance.
Logi Visitor
checkk
Posts: 22
Registered: ‎03-25-2008

Re: logitech v450 HID- compliant mouse not working!!

i have the same problem with my G5,its working on my sisters laptop but not on my pc....so i think there is a problem with USB ports or smth like that,but no info from supporters..
Logi Visitor
KCMO
Posts: 27
Registered: ‎03-18-2008

Re: logitech v450 HID- compliant mouse not working!!

I recently started receiving this error message while trying to install a driver for an HID compliant joystick.  The soulution was to reinstall my via (Hyperion) and USB drivers.
Retired Logitech Employee / Moderator (Inactive)
Kunal
Posts: 829
Registered: ‎10-07-2006

Re: logitech v450 HID- compliant mouse not working!!

Hi,
 
Try these steps :
 
i) Click on the Start button
ii) Click on Control Panel
iii) Click on System
iv) Select the Hardware tab
v) Click on Device Manager
vi) Click on the + sign next to Mice and other pointing devices
vii) Right click on the Logitech entry and click on Update Driver
viii) When it asks to connect to the internet to search for drivers, select no
ix) Click the Browse button and navigate to C:/Windows/System32 and click OK.
Logi Nu
impedance
Posts: 3
Registered: ‎03-27-2008

Re: logitech v450 HID- compliant mouse not working!!

[ Edited ]
Kunal, I have tried the method you posted.
 
Sadly, it did not work. I still get the same error.
 
Anymore help is really appreciated.
 
thanks.


Message Edited by impedance on 04-01-2008 11:35 AM
Retired Logitech Employee / Moderator (Inactive)
Kunal
Posts: 829
Registered: ‎10-07-2006

Re: logitech v450 HID- compliant mouse not working!!

Hello,

Try the same steps again, but instead of updating the driver, click on Uninstall. After this, connect the receiver to another USB port.
Logi Nu
impedance
Posts: 3
Registered: ‎03-27-2008

Re: logitech v450 HID- compliant mouse not working!!

Ok. I've uninstalled the mouse like you suggested. And reinserted the receiver into another usb port. Result: SAME error as above!
 
plz help.
Retired Logitech Employee / Moderator (Inactive)
Kunal
Posts: 829
Registered: ‎10-07-2006

Re: logitech v450 HID- compliant mouse not working!!

Hello,

Please try to update your USB & motherboard drivers. The problem does not appear to be with the mouse / receiver as both are working when tested on another computer.