Hi
,
Please try the following steps:
1. Exit SetPoint by right clicking on the SetPoint icon in the taskbar and selecting "Exit".
2. Click on the Start button and in the run box, type "%windir%".
3. Open the "system32" folder.
4. Open the "drivers" folder.
5. Rename the file "wdf01000.sys" to "wdf01000.bak".
6. Reinstall SetPoint.
7. Important! Please check and verify the wdf01000.sys is present. If not, immediately rename wdf01000.bak back to wdf01000.sys. If rebooting without this file, it may prevent some of your hardware including mice and keyboards from working properly.
8. Reboot the computer.
Hi CJChew
Your response doesnt seem to make sense to me:
CJChew wrote:Hi
Please try the following steps:
1. Exit SetPoint by right clicking on the SetPoint icon in the taskbar and selecting "Exit".
2. Click on the Start button and in the run box, type "%windir%".
3. Open the "system32" folder.
4. Open the "drivers" folder.
5. Rename the file "wdf01000.sys" to "wdf01000.bak".
6. Reinstall SetPoint.
7. Important! Please check and verify the wdf01000.sys is present. If not, immediately rename wdf01000.bak back to wdf01000.sys. If rebooting without this file, it may prevent some of your hardware including mice and keyboards from working properly.
8. Reboot the computer.
So before reinstalling SetPoint do we have to uninstall it? or are we just installing over an existing installation?.
Now i follow your steps to the letter reinstalling over the top of the already existing installation. Now it immediately calls for a reboot of the machine on completion of the installation. So i checked to see if wdf01000.sys is present, following step 7. and there was no wdf01000.sys, so i renamed the wdf01000.bak back to wdf01000.sys, rebooted and still i have a non-working VX nano mouse. What i do not understand is when you ask us to change the name of the file, what actually creates the new version of wd01000.sys is it the reinstallation of SetPoint?, because i thought that this was actually a file already on my system before SetPoint. Does SetPoint install a new version?
