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Logi Browser
Posts: 8
Registered: ‎10-17-2007
0

SetPoint Does Not Recognize Vx Nano

I recently completed a fresh install o Vista SP1 on my Dell laptop, and I installed the SetPoint 4.6 software for my Vx Nano. However, the software doesn't recognize the Vx Nano. It seems to think it is still a MS PS2 mouse. What can I do to get SetPoint to realize the mouse is a Logitech Vx Nano?

 

 

Thank you

 

 

Logi Browser
Posts: 8
Registered: ‎10-17-2007
0

Re: SetPoint Does Not Recognize Vx Nano

It looks like my issue is that I'm getting a "CDDRV_Installer -- Installation operation failed" with an error status of 1603. And it also seems that my issue is not isolated, as I see many other posts about a missing "My Mouse" tabs. However, none of the solutions seem to work for me. I think I just need the correct INF file and I can update the driver myself.

 

 

Thank you

 

 

Support Specialist
CJChew
Posts: 6,545
Registered: ‎06-21-2007
0

Re: SetPoint Does Not Recognize Vx Nano

Hi:smileyhappy:,

 

Which of the provided solutions have you tried so far?

Logi Browser
Posts: 8
Registered: ‎10-17-2007
0

Re: SetPoint Does Not Recognize Vx Nano

Support Specialist
CJChew
Posts: 6,545
Registered: ‎06-21-2007
0

Re: SetPoint Does Not Recognize Vx Nano

Good to hear that the problem has been resolved:smileyhappy: