Mice - Software

[Nitra]

Maybe if they would provide some new software a lot of these issues would go away.

[JokeRR]

Well, evidently, my problem wasn't related to Service Pack 3. After trying everything I could find to attempt to solve the problem, I removed Service Pack 3 from my system, reinstalled Setpoint 5 and, VOILA, nothing! Still won't keep the application settings, still won't store profiles to the mouses memory correctly and the mouse only shows 4 possible profiles, not 5 (would the LEDs indicate the 5th profile position if there was no profile stored in it?). I'm thinking that the profiles stored in the mouses memory at the moment are the ones that were stored there the last time that the software worked correctly.

Also, in trying to send in an email support request, I was asked for a product id and a part number. On my wife's G5, that info is on a label on the bottom of the mouse. Call me stupid or blind, but where, exactly, is that info supposed to be on a G9. I've searched every square inch of the device and the covers and the weight box and haven't been able to find any label or information of any sort.

One good thing has come out of this, I discovered X-Mouse which, at least, can handle mapping 5 buttons by application and is free. http://www.highrez.co.uk/downloads/XMouseButtonControl.htm

[Xellos357]

im baffled on the fact that there's ALL these people on here complaining and posting issues with setpoint and their G9's using wc3 and 8 months down the road we still dont have a solution or AT THE VERY LEAST an answer... at least tell us that there's no way that it will work currently and that you're not planning on releasing a fix for this! like honestly... im sure it'll make your job a lot easier because i've been up for one and  a half hours looking on these forums for some clues as to how to fix this and this post originally start in the month of january (the 1st month) and now it's september (the 9th month)... seriously, just let me know if the fix is in progress... if not, crush my heart and tell me it will never be fixed... as easy as that

[AeroSign]

^ I think that guy has a point!!!

Anyway I don't know with WarCraft 3 but you can add Crysis to the list of application which does not trigger a profile change. The strange thing is FarCry 2 and Dead Space does.....

/Aero

Message Edited by AeroSign on 11-15-2008 03:45 PM

[AeroSign]

Just got Stalker Clear Sky, guess what - it's not detected by the SetPoint II

Honestly, I am playing 7 titles at the moment and only 3 of them (FC2, FO3 and Dead Space) will trigger a profile change - it kind of defeat the purpose of a configurable gaming mouse

Crysis,

Crysis Warhead,

Far Cry 2

Fall out 3

Dead Space

Stalker - Clear Sky

Left 4 Dead

Please respond Logitech! 

/Aero

Message Edited by AeroSign on 11-15-2008 03:56 PM

[CharlesB]

So, how many of those and which ones are running on Steam? (I see at least Left for Dead), and I know Crysis and STALKER are steam downloads....

Due to the nature of Steam and how it functions as an omnipresent launching app that "covers over" the game .exe files, it makes it very difficult for the G9 software to determine which game is running (Because Steam is running in the foreground in a way similar to a shell, over the game in terms of system priority). I haven't checked the SetPoint 5.1 to see if we have incorporated a way to peer past Steam, but I should be getting the RC or GM shortly.

[AeroSign]

Hey CharlesB,

Thanks for getting back to us - it is really appreciated.

None of my titles are downloaded through steam, they are all standalone packages - I like sometihing physical. I have looked in the taskmanager when I am running the problematic titles. On my system the process name is exactly what I pointed out in the profilemanager. Thats why I really don't get it...

My specs are:

Vista Ultimate 32bit, UAC disabled, Core 2 Duo 3.2GHz, 4GbDDR II, AVG anti virus, SetPoint version 5.00.175 Driver version 4.22.52

[Torakusu]

Add City of Heroes/City of Villains to that list of games not detected in Vista.

[bsod]

Thanks for getting back to us CharlesB.

The game I'm having most problems with isn't Steam download, it's BF2. Also, sometimes SetPoint have troubles activating even the default profile! Just today I had to start and stop G9's SetPoint app for several times and re-apply settings for the default profile before I got my mouse speed and button assigments to work Without this woodoo ritual my cursor was really slow (like 2 full mouse pad widths from edge to edge)

Message Edited by bsod on 11-25-2008 07:33 PM

[HonestMan]

Good day !   

I'm having same problems as others and found only one simple solution - After my XP loaded I'm simply restarting my SetPoint. All problems with auto switching going away. But one noisy problem appeared - To turn off my PC I have to shut down SetPoint first or I'll receive message that It can't be closed automatically. I'm using this method since SP3 appeared and I'm really pissed that Logitech don't want to resolve this problem. Two days ago I bought new keyboard "Illuminated". On drivers CD was Set Point 4.6 - I hoped that it'll solve problem but NO !!! I'm curious HOW MANY TIME DO PROGRAMMERS NEED TO FIND SOLUTION ???? A year ??? Or two ??? Or they don't care ??? Most advanced mice for PC and such idiotic problem - Don't you think it's stupid ?