07-01-2008 09:57 PM
I didnt have this problem with the previous version of LCC and would like to be provided with a link at the least to a place where I can download that version again until you post a fix for this issue. Every where I go online via Google, CNET or Version Tracker etc. all just point to your generic downloads page and I have to use all the drop downs to select my product yada yada and it always takes me back to the latest version. I need the previous version please and fast.
07-02-2008 11:09 AM
It also allows programming of double-click on the MX Revolution.
07-07-2008 11:20 AM
would like to be provided with a link at the least to a place where I can download that version again until you post a fix for this issue. ... I need the previous version please and fast.
Very poor planning for Logitech to only offer the newest!
Sometimes it pays to take a look at the urls involved, and just hack 'em a bit.
When you download LCC 2.6, the url used is:
I got that address from Safari's downloads window. Select the item, right-click, Copy Address.
If you change it to this... it fetches the older version!
07-08-2008 03:00 AM - edited 07-08-2008 03:01 AM
I could buy drivers that actually enable all the features of the MX Revolution for $20, i.e. Steermouse; but why should I pay $20 extra to enable features that supposedly came with the mouse? After having tried Steermouse, the application's seamless performance clearly indicates that my issues are software related. Point is, I'm not getting what I paid for; and Logitech is to blame.
This release is a step in the right direction, but some core components of the driver still require a great deal of work. Needless to say, I will be far more wary of purchasing Logitech peripherals in the future.
Message Edited by Another_User on 07-08-2008 06:01 AM
07-09-2008 03:23 AM
I have LCC 2.6 and an MX-620 mouse. The problem is, that OS X sometimes (20-30 times a day) does not get the mouse events correctly. The most obvious premonitory of this is that in menus and popup menu gadgets I hardly select the menu item I want, because the selection focus goes off, the clicks are not recognized, or the mousedown event is there, but the mouseup is nowhere. It even happens a lot when resizing windows: the window "sticks" to the mouse, I have to click the mouse several times to release the window's corner. It makes my computer almost useless, so please try to fix it as soon as possible.
If you have any questions, please contact me at my email address! Thank you very much.
07-10-2008 05:36 AM - edited 07-10-2008 05:37 AM
Have you been following this thread? Are either David Henry (Senior Vice President, Customer Experience, Chief Marketing Officer) or Junien Labrousse (Executive Vice President, Products) aware of the number of Mac users who are continually experiencing problems with the pathetic attempt of a mouse driver that is LCC?
Perhaps you are on vacation with no access to the internet. Perhaps you just don't give a stuff. Perhaps you're trying to reply but can't get your mouse working because you're using LCC. Whatever the reason, I think me and the other folks here who have taken the time to post replies deserve a answer.
Message Edited by GeeMan on 07-10-2008 05:37 AM
07-11-2008 02:59 PM
I do find it even more perplexing that while the LCC for Windows works and identifies the MX-518 when I run under Parallel or Boot Camp, the mouse inexplicably loses its setting for the selected dpi and seems to function intermittently when I try to change the dpi using the buttons.
I'll try Steer Mouse and USB Overdrive for functional support under OSX 1.5.x.
As a comment on your user support, I suggest you stop trying to support your products for Macs with your own software, and partner with a 3rd party, like the programmers developing Steer Mouse and USB Overdrive. You are taking massive customer support hits with your current policies and products.
07-12-2008 12:27 PM
woody wrote:We are looking to improve our customer's experience with our products.Please post any feedback you have on LCC 2.60 here.
Ok... Here's what I sent to Logitech via email:
Cordless Desktop S530 Laser for Mac
Power Mac G3 B&W and a 1.5 GHz PowerBook G4.
OS X 10.4.11 with all current updates.
First, the update mechanism in LCC 2.4.0 *DID NOT* notify me that 2.6.0 was available.
The update mechanism in LCC 2.4.0 often hung. It launched automatically, did its thing, then failed to quit. Usually it was unresponsive to a manual quit - I had to force quit it. Has this issue been fixed in 2.6.0?
The experience of updating to 2.6.0... not very pleasant.
The installer presented the readme using a tiny gray font, on a busy graphic background. Unreadable. Then it refused to let me save the readme in any way. No matter what location I selected to save the file, even my home directory, the error message was "Can't Save File. You may not have permission to save this document at this location." So I tried to print - and the print dialog never showed up. To obtain and read this document, I had to crack open your installer and dig around for it! (this occured on BOTH Macs).
The rest of the installation went smoothly, but then during the reboot, the Power Mac hung showing the spinning gear over the gray screen. Haven't had this happen with an installer in over a year - one of Apple's early Tiger updates. But supposedly Apple fixed that bug. Are you using an ancient installer or something? (the PB booted without help).
After forcing a reboot... I found my mouse and keyboard totally screwed up: The mouse speed and scroll wheel speed settings were lost (both Macs). ALL of custom keyboard assignments were lost (just the Power Mac). Most of the special keys on the keyboard do NOTHING. Had to reset them individually.
Then I discovered that NO changes I made in the LCC system preferences were kept after closing System Preferences. To fix that, I had to manually delete all the com.Logitech.Control Center.* preference files and reboot! (both Macs).
As I reported previously, against LCC 2.4.0, when I logout and back in again, the mouse speed settings are always lost. I have to open the LCC system preferences and reset it to make it work. LCC 2.6.0 behaves the same way!
Then there's LCC Scroll Enhancer. InputManagers have been depreciated by Apple. Yours, in particular, is NASTY. Ok, the one in 2.6 is perhaps less evil than the previous release. But it STILL interferes with MANY applications.
LCC 2.6.0's Scroll Enhancer has enhanced my mouse into oblivion. The cursor stutters when moved and clicks are missed. After ripping Scroll Enhancer out of its various locations, the mouse began working again.
Besides screwing up, er a controlling, the mouse, what else does this InputManager do?
What am I losing by dumping it?
Since sending the above on 10 July, I received a useless response from someone that no clue as to what an InputManager is. The subsequent response was that the "issues" cannot be addressed via email! That I have to call?!. But the phone number provided just gives a busy signal...
The "issues" are really simple, IMO. The installation problems need to be addressed by their development "team". All I really need is a simple answer to the final question: What am I losing by dumping LCC Scroll Enhancer, besides the ability to change the mouse speed (which is easily replaced by using MouseZoom (freeware))?
07-12-2008 01:21 PM
I have not run into any compatibility problems yet.
07-15-2008 01:53 PM
the driver works fine except one major problem: it crashes regularly, requiring a hard restart - i.e., in order to restart i have to press ctrl-cmd-power.
this mostly happens when i have put the machine to sleep (either manually or by closing the lid) and then unplugged the usb cable to the mouse. sometimes i get the grey kernel panic screen, sometimes just a totally unresponsive powerbook, and frequently i get the little grey "logitech control center has been disconnected" splash screen, but it never goes away and eventually the computer freezes. sometimes this happens when plugging in the usb cable as well.
it does not happen if i unplug the usb cable before sleeping the powerbook.
it never used to happen before i bought this mouse and installed this driver.
i like the mouse and the software, but the crashing is driving me crazy.