08-16-2009 01:00 PM
I have a Logitech MX400 Performance Laser Mouse (P/N: 852374-0000; PID: LZ706BC) and a wireless USB receiver for the mouse (PID: L706BC; PID: 831417-0000).
The USB receiver broke (was physically damaged, snapped in two) and I called Logitech to obtain a new receiver. After providing the model numben P/N and PID, I was sent a new receiver that looks identical and has the same P/N# (831417-0000) but a different PID (LZ813AC).
Previously, the mouse worked by plugging in the USB receiver to my Macbook Pro (Mac OS X - 10.5.8) and the mouse just worked automatically. Ever since receiving the new USB receiver, however, the mouse has not worked. It appears that the computer does not even recognize the mouse or USB receiver as present.
After plugging in the new USB receiver, the mouse does not automatically work as it did previously.
I have placed new batteries into the mouse. After pressing the power button on the underside of the mouse, the powerlight adacent to the power button lights up for a few seconds (~3 seconds) then shuts off. The powerlight indicator on the clicking-surface of the mouse does the same. After plugging in the receiver and turning on the mouse, I cannot use the mouse to move the cursor or perform any click functionality.
I have heard that the MacBook has built-in bluetooth functionality for wireless mice, but I cannot get this to work either. Ideally, I would like to setup my mouse to work without having to plug in the USB receiver. I have tried the following:
- System Preferences -> Bluetooth -> Setup new device... (looks like plus button) -> Bluetooth Setup Assistant (Continue -> Mouse-> Continue) -> It then takes me to a "Bluetooth Mouse Setup" page where it is searching for the mouse. The window indicates that the mouse cannot be found, despite turning on the mouse before or during this search.
I have also tried downloading and installing the Logitech Control Center (v 3.0.0) but when I run this application from system preferences, it informs me that "No Logitech Device Found", despite having the USB receiver plugged in or not, or having the mouse turned on or not.
1. How can I get my mouse working with the built-in bluetooth for my MacBook Pro?
2. Did Logitech send me the correct receiver for this mouse? (Same P/N#, but different PID)
Thank you for your help.
Solved! Go to Solution.
08-17-2009 09:19 PM
Thank you hkitching. That was very helpful.
I wasn't aware of the LCC Connection Utility. Your advice, and this handy utility solved the problem for me. After the somewhat-fun clicking procedure to pair the mouse with the receiver, I now have things working with the USB receiver.
I double checked the specifications on the MX400, I think it is actually not a Bluetooth-enabled mouse. I bought it a while ago and didn't have the original packaging. This process has also helped me realize that I don't have a good understanding of the differences between Bluetooth and whatever the alternative wireless radio signal protocol that is used.
Whatever the case may be, thank you for your prompt, concise and useful advice.
All the best,