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Logi Nu
Jussi
Posts: 4
Registered: ‎12-27-2006
0

Re: VX Revolution problems with Mac

>Thank you for your response. As stated in the download page of the LCC software, the system requirements
>for your system is Macintosh OS X 10.2.8 - 10.4.7 . However, our software development team are currently
>working on coming up with a solution for this issue. I apologize for the inconvenience caused.

I just bought your mouse and wondered why I had so many problems with LCC. The box where the
mouse came *clearly stated* that this mouse is compatible with Mac OS X 10.2.8 +

This means that this mouse should be compatible with OS X 10.2.8 - 10.4.8. Period. If
the mouse is not compatible with 10.4.8 as you said, it is very clear that mouse is sold in
stores with misleading information.
Retired Logitech Employee / Moderator (Inactive)
Mona
Posts: 7,693
Registered: ‎05-24-2006
0

Re: VX Revolution problems with Mac

[ Edited ]
Welcome to the New Logitech Community Forums Jussi. :smileyhappy:
 
Jussi, I do understand how frustrating it must be for you to not be able to utilize the full functionality of your mouse, but please understand that the VX Revolution mouse was released before MAC 10.4.8.
 
Please note that we are taking the appropriate measures to rectify this issue.

Message Edited by Mona on 12-27-2006 06:00 PM

Logi Nu
Jussi
Posts: 4
Registered: ‎12-27-2006
0

Re: VX Revolution problems with Mac

Mona,

It's a mouse. Simple mouse. How it is possible that Logitech can develop
drivers for 10.4.7, but not for 10.4.8. I just don't get it. And neither
do customers who buys this mouse which should be "compatible with 10.2.8 +".
If this mouse was released before 10.4.8, it would be logical that
Logitech provided appropriate drivers as soon as possible. This
doesn't seem to be the case..

I also don't get that why there are no release date for new
drivers. It's a bit too much to re-install Mac OS X just
to get a simple mouse working, don't you think?
Logi Browser
MacMXrevolution
Posts: 6
Registered: ‎12-28-2006
0

Re: VX Revolution problems with Mac

It seems that the softwaredeveloppers at Logitech involved in the Mac OSX driver development are not able to deliver a 'real' clean Mac driver and that the conding is not following Apple's standards... otherwise it LCC should be compatible with 10.4.8 if it is compatible with 10.4.7.
This also explaines why the installation procedure is so un-Mac like.
In the documentation however is stated "Mac OS X version 10.2.8 or higher."
Logi Nu
Jussi
Posts: 4
Registered: ‎12-27-2006
0

Re: VX Revolution problems with Mac

>It seems that the softwaredeveloppers at Logitech involved in the Mac OSX driver
>development are not able to deliver a 'real' clean Mac driver and that the conding is not
>following Apple's standards.

Maybe Logitech should hire decent Mac OS X developers. This is just ridiculous.
Parallel's virtualisation software is about zillion times more complex software
than a "mouse driver" and they make ambitious updates quite frequently. It is almost
impossible to understand why Logitech can't make a simple driver like this to work.

***

Well I returned my mouse yesterday. The guy in to the store was stunned when
he heard that Logitech doesn't make drivers for the mouse.
Retired Logitech Employee / Moderator (Inactive)
Mona
Posts: 7,693
Registered: ‎05-24-2006
0

Re: VX Revolution problems with Mac

The latest version of the Logitech Control Center for Macintosh® OS X Version: 2.1.2 is now available for download. MAC OS 10.4.8 is supported in this version. :smileyhappy:
Logi Nu
Jussi
Posts: 4
Registered: ‎12-27-2006
0

Re: VX Revolution problems with Mac

"The latest version of the Logitech Control Center for Macintosh® OS X Version: 2.1.2 is now available for download. MAC OS 10.4.8 is supported in this"

Great! Could someone confirm that this driver really works?

Thanks,

Jussi
Logi Browser
MacMXrevolution
Posts: 6
Registered: ‎12-28-2006
0

Re: VX Revolution problems with Mac

... No it does not work with Mac OSX10.4.8 on a PowerMac G5
Logi Browser
hho26
Posts: 8
Registered: ‎10-27-2006
0

Re: VX Revolution problems with Mac

[ Edited ]
Hi Mona,
I have posted a message before about how after I wake up the computer from sleep mode or screensaver; the mouse buttons are extremely slow to respond even though the mouse pointer moves fine. There is about a 20 second delay before mouse clicks become active. I am pretty sure this is the result of the mouse waking up from sleep mode and not the computer waking up. This occurred both with my Powerbook G4 and MacBook Pro. All system software is up-to-date and I have installed the latest mouse driver (v.2.1.2). After installing version 2.1.2 driver, I still have the 20-second delay from mouse wake up. I am curious, would driver software on my computer eliminate this delay or is this something internal with the mouse? I do love my VX Revolution Notebook mouse and it does perform well in all areas except the delay in waking up - reminds me a lot of my wife actually :smileyhappy:

So anyway, let me know if you think that this is something that can be fixed with a software upgrade or maybe it will take the next version of the VX mouse. I know Logitech has been getting beaten up a lot on this subject and I feel a lot of us see Logitech as being among the best in it's field and it is hard to accept some of the problems discussed in the forum. But for me right now, it's just a mouse, and yes it has a flaw, but it is just a mouse. I hope you guys can fix the problem either soon or in the next hardware version. I am still able to do some great work after Mr. Sleepy Head Mouse wakes up.
Thanks

Message Edited by hho26 on 12-29-200609:33 PM

Logi Visitor
jozero
Posts: 30
Registered: ‎11-07-2006
0

Re: VX Revolution problems with Mac

"MAC OS 10.4.8 is supported in this version"


No its not, it has the SAME problem. When you wake the computer from sleep the mouse buttons do not work until some time after, it seems to work a bit faster, but still over 20 seconds until the mouse buttons are useful.

Mona when can we excpect a fix for that main issue ?

thanks.