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macpioneer
Posts: 4
Registered: ‎11-02-2006
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VX Revolution problems with Mac

I'm using this mouse with my Mac G4 Powerbook and I've noticed two distinct issues:

(1) After waking up the computer from sleep mode or screensaver, the buttons are extremely slow to respond even though the mouse pointer moves fine.

(2) The scrolling speed of the tilt buttons cannot be adjusted and the horizontal scrolling speed is extremely slow (I have already configured it to maximum increments).

Are these known issues? Hope you guys can help.
Retired Logitech Employee / Moderator (Inactive)
Mona
Posts: 7,693
Registered: ‎05-24-2006
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Re: VX Revolution problems with Mac

[ Edited ]
Hi Macpioneer,
 
Welcome to the New Logitech Community Forums.
 
I would like you to use this mouse on a different system. If you encounter similar problems, please let me know. I will be able to advice you on how to proceed further.
 

Message Edited by Mona on 11-07-2006 02:55 AM

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hho26
Posts: 8
Registered: ‎10-27-2006
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Re: VX Revolution problems with Mac

Hi Mona
I am having the same problem. I posted the following message in the "Mice - General Discussion" message board on 10-27-2006 without any response so far: "Does anyone have a problem with their Logitech VX Revolution Laser mouse taking a long time to wake up from sleep mode? Mine is unresponsive to clicks for about 20 seconds. It moves across the screen okay but if I click on anything nothing happens. If I use the Powerbook's Trackpad to click, it responses well." My computer is also the Powerbook G4.
I was just looking around the forums for anyone with simalar problems and came across "macpioneer" with the same problem and computer. I do not have access to another computer as you suggested to "macpioneer" but I have been using a Logitech v400 Notebook mouse and the MX 700 without any problem. Any ideas?
Thanks
hho26
Retired Logitech Employee / Moderator (Inactive)
Mona
Posts: 7,693
Registered: ‎05-24-2006
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Re: VX Revolution problems with Mac

Hi Hho26, :smileyhappy:
 
Welcome to the New Logitech Community Forums.
 
Hho26, are you using MAC 10.4.8 by anychance? Do you have LCC installed? With this information, I might be able to advice you on how to proceed further.
 
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jozero
Posts: 30
Registered: ‎11-07-2006
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Re: VX Revolution problems with Mac

Hello,

I have the same issue. It is EXTREMELY fustrating.

After wake from sleep, or even if the computer is just sitting for a while the left button never seems to work. I have to click left button with another mouse or trackpad before the Logitech VX left button starts working again.

I like the quality of the mouse otherwise, but this issue makes it near useless. PLEASE fix this.

Macbook with 10.4.8

PS. For other mac users, yes the tilt wheel to scroll horizontally is useless with the mouse, however in os X if you hold down shift while scrolling with the wheel the mac will scroll horizontally, then you can use the spin wheel to go left to right!
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hho26
Posts: 8
Registered: ‎10-27-2006
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Re: VX Revolution problems with Mac

This is hho26 in response to Mona's question.
Yes, I do have the most recent version of the System Version: Mac OS X 10.4.8 (8N1037)

and the mouse driver: Logitech Control Center:
Version: 2.1.1
Supported by: 3rd Party
Visible: Yes
Identifier: com.Logitech.Control Center.Preference Pane
Location: /Library/PreferencePanes/Logitech Control Center.prefPane

This info was copied out of the System Profiler report.
Thank you for your quick response,
hho26
Retired Logitech Employee / Moderator (Inactive)
Mona
Posts: 7,693
Registered: ‎05-24-2006
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Re: VX Revolution problems with Mac

Hi Hho26,
 
Thank you for responding.
 
At this current moment, MAC OS X 10.4.8 is not supported by the Logitech Control Center software. I apologize for the inconvenience caused.
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macpioneer
Posts: 4
Registered: ‎11-02-2006
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Re: VX Revolution problems with Mac

Mona,

I just got my new Macbook Pro Core 2 Duo and the VX mouse works fine on this machine -- no sleep issues, the tilt function speeds across horizontally as it should. I'm also running OS 10.4.8. So is there some issue with G4 Powerbook support rather than with the OS?
Retired Logitech Employee / Moderator (Inactive)
Mona
Posts: 7,693
Registered: ‎05-24-2006
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Re: VX Revolution problems with Mac

Hi Macpioneer,
 
Thank you for providing me with this information. I will be passing on this info to the relevant department within Logitech. They will definitely be looking into this matter.
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jozero
Posts: 30
Registered: ‎11-07-2006
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Re: VX Revolution problems with Mac

I have a macbook that has the issue, so its nothing to do with the chip. It worked fine for the first bit, then stopped working when waking from sleep.

By the way the packaging clearly states its works with 10.4. After people buy it then having someone post in the forum, then saying 'oh it doesn't work with the OS' isn't fair business practise at all.