03-14-2012 01:08 PM
I have an Anywhaere MX mouse and at times it acts just like and old ball mouse when the rollers get dirty. Does not want to go where you want it to go sometimes I loose it all together but moving the mouse around enough and I can see the pointer again. It is almost brand new, I made sure the eye was clean, have used it on wooden desk and mouse pad same story.
This is not a constant problem just now and again. I played with the mouse speed but no help either.
Side Note: By the way, no one can tell me that this mouse does not have a brain. When it starts acting up, I can sort of move it around the screen but it will absolutely refuse to go near the icon I want to click on. Spooky.
So, anyone had this problem and if so how did you fix it. I have to admit it does work a little better on a mouse pad but that does not stop it either. After using it awhile during a session it acts like it gets tired and starts doing this.
03-28-2012 12:16 PM - edited 04-02-2012 10:46 AM
Please remove the batteries from your mouse. With the batteries removed, press the left and right mouse button repeatedly for about twenty seconds. This will cause any residual power stored in the mouse to be eliminated thus causing the mouse to be reset. Install fresh batteries (if you have them available) and test your mouse again. The Anywhere MX does come with a three year warranty. If your problem persists, please contact Customer Care for your region for further assistance and a possible warranty replacement. If you currently reside in North America, please feel free to contact me via private message.
I hope this helps you out.