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Logi Nu
IslandTrekker
Posts: 3
Registered: ‎02-09-2010

Bluetooth mouse problems on Windows 7

[ Edited ]

I had problems trying to connect my Bluetooth mouse M555b to Windows 7. I found that after installations it would automatically disconnect after 15 mins. After numerous reinstallation and rebooting + downloading the latest drivers off the net, it was still disconnecting.

 

Then I came across the below webpage that identified the problem:

 

The bluetooth adaptor on windows 7 was set so that the computer would automatically turn off the blue tooth device to save power.

 

See below webpage which states the step by step methods to re-adjusting this power managment feature:

 

Windows Bluetooth Fix

 

:smileyvery-happy:

Logi Nu
airtet
Posts: 1
Registered: ‎04-29-2013

Re: Bluetooth mouse problems on Windows 7

 

 

thank you but my broadcom software not able find bluetooth devices but i installed bluseilli software again its disconnceting with in 3 minutes  came here from this source  bluetooth disconnects windows 7 problem solved . i am suffering from this problem since two weeks

Support Specialist ★★★★
Vanessa1031
Posts: 5,507
Registered: ‎07-11-2012

Re: Bluetooth mouse problems on Windows 7

Hello airtet,

 

Let me ask you, are you having this Bluetooth issue with a Logitech product?, if you do, can you provide us with the following product information:

 

Product's name:

Part Number P/N:

 

I'll look forward to your reply.

Vanessa
Support Specialist


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