06-06-2009 01:24 AM
I recently bought this mouse, and have tried it on all kinds of surfaces and with or without software, as well as on different pcs. It seems anytime I move my mouse to the left or right, it moves on it's own accord. Like any time I push it left the mouse pointer always goes left and up. When I move it right, the pointer goes right and down.
When I don't touch the mouse it is otherwise perfectly stationary. Is this a manufacturing defect and will it need returning, or what can cause this? I don't want to go get it replaced for it to happen again.
My Mouses reciever is plugged into the back of my keyboard, right next to the mouse. I am currently using my old MX610 in the same setup and position, which works fine, so I am lead to believe it is the mouse at fault?
I did ponder if it was due to the laser sensor being placed differently on the mx620, but I can't see how that would be responsible. Please advise.
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06-07-2009 08:46 PM
06-09-2009 01:46 AM - edited 06-09-2009 04:05 AM
Thanks for the tips, but the new mouse just arrived today and is doing the exact same thing, and I know it is not the same mouse that I sent back as faulty. What could be causing this diagonal movement from the mouse? Is it in compatible with my mouse mat or what?
Again it seems highly odd as my old logitech mouse worked flawlessly in regards to movement on the mousemat.
Any given help will be much appreciated, as I now have one mouse that moves diagonally and can not be used, and an old mouse with clicking buttons that do not work at all as planned.
I have tried different batteries in the new mouse, but they made no difference.
Different surfaces are just as unhelpful, as are trying to move the mouse in a way different to my normal aspect. I don't want to have to send this back again and buy a new one, but clearly it can't be a fault for it to happen twice.
Why has it happened to my computer only, as no one else seems to report a fault of this caliber.
I am running 64 bit windows vista if that is any help.
06-09-2009 08:59 PM
Do you have any other mouse-related software installed on the systems you tried it on? It is possible that this is caused by software conflict. Additionally, you mentioned that the old mouse did the same thing on different computers, does this also happen to the new one?
06-10-2009 12:34 AM
06-15-2009 04:08 AM
06-17-2009 12:34 PM