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Logi Nu
Michael_Janus
Posts: 1
Registered: ‎05-13-2012
0

Can't reconnect v200 mouse

Hi

 

Wireless receiver p/n 831120-2000.

Windows detects it as logitech usb cordless mouse

Setpoint detects it as V200 cordless mouse

 

But re-connect utility does not detect the device at all, so I cant reconnect my v200 mouse to it.

 

Can I do something to make it work?

Retired Logitech Employee / Moderator (Inactive)
Cintech
Posts: 3,154
Registered: ‎04-01-2011
0

Re: Can't reconnect v200 mouse

Hello Michael_Janus,

 

What operating system are you using? What version of the connection utility are you using?

 

Best Regards,

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TrustSAD
Posts: 1
Registered: ‎12-07-2012
0

Re: Can't reconnect v200 mouse

i am having the same problem.  After replacing batteries i can not connect to the receiver.  No matter how many times i press the reset button on the mouse.  i tried the connect utility but it does not find the receiver, althou windows shows it being installed when i plug it in.

 

I tried on both my computers, windows 8 and windows 7.  I installed the latest and full version of SetPoint.  Please help.!!!