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Myslewski
Posts: 1
Registered: ‎09-05-2011

Different problem with LCC 3.4.0 and MacBook Air

Unlike another thread on this board, I have a different problem with the MacBook Air running Mac OS X 10.7.1 and Logitech Control Center 3.4.0 -- namely, that changes made in LCC 3.4.0 don't take correctly on my Anywhere MX mouse.

 

The most-common error is that a spurious Control charachter seems to be added to the click -- for example, if I tell LCC that I want the right button to be a simple click, I instead get Control-click.  Same with a double-click.

 

I spoke with Customer Support about this, and the tech eventually decided my mouse was faulty, so I sent it back and got another one.  Same problem, except now it's even more erratic: sometimes I can get it to work in the standard left-button as a click, and the right button as Control-click, but sometimes it acts like my previous Anywhere Mouse MX -- that is, the one I returned.

 

I also have a Revolution MX on one of my other Macs and a Performance MX on another -- all three of my Macs are running 10.7.1, and I have no trouble with the mice on the other two Macs (a 27-inch iMac and a Mac Pro).

 

I have, of course, deinstalled and reinstalled 3.4.0, done the battery-swap out mojo, and even cleared the mouse capacitors after reemoving the battery and doing several clicks, but no dice.

 

Hey, Logitech: when are we going to get 3.4.1 that fixes LCC's problems with the MacBook Air and your software?

Retired Logitech Employee / Moderator (Inactive)
csurette
Posts: 79
Registered: ‎10-05-2010
0

Re: Different problem with LCC 3.4.0 and MacBook Air

[ Edited ]

Hello Myslewski;

 

 

  The issue here looks mainly related to the fact that the LCC v3.4.0 supports Mac Operating systems OS X 10.5.x, 10.6.x and 10.7

 

The "x" after each os version means that the software will also support any updates for that Mac OS version as well.

 You are using OS V 10.7.1-LCC doesn't support updates for that Mac OS

Try uninstalling the current version of the LCC software and then perform the following to install LCC V3.3.0

 

 

Download and save the LCC 3.30 zip file here. (NOTE: It saves to "Downloads" folder by default.)

  1. Go to the Downloads folder and right-click the LCC installer file.

  2. Select Show Package Contents.

  3. Navigate to Contents > Resources.

  4. Double-click Logitech Control Center.mpkg to install LCC 3.30.

     

    That should resolve your issue.

     

    Cheers!

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mrclam
Posts: 2
Registered: ‎05-12-2012
0

Re: Different problem with LCC 3.4.0 and MacBook Air

I have the EXACT same problem with the very latest LCC drivers which apparently DO support 10.7.x.

 

Sounds like this isnt actually fixed.  I fixed the problem by unsinstalling LCC.. Bag of s***!

 

Tech support were as helpful as a fart in a space suit - telling me my mac was at fault and to send it in for repair.  Funny how uninstalling the crappy LCC drivers fixed the problem.