Mice and Pointing Devices

[Shades7]

Ok. This is my 2nd typing of this message as the fi rst was thoughtfully deleted by the mouse. It happens so fast you can't see it coming.

I'm aleady handicapped and this mouse has sucessfully remo ved my last way to make money, communicate with friends and family and have some fun. 

Since it's installation, on a Windows 7, 64-bit system, there's a box that pops up every few seconds. It reads undo, redo, spelling, etc. At the very botitom is "Inspect Element." Sometimes it choses that for you even beefore you see th box and you have to close it to get back to your browsser. When the box appears, the cursor jumps someplace and leaves your letters so you have typos.  

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Thes mouse also highlights parts of sentences, whole paragraphs or whole messages and deletes them and t here's

nothing you can do. 

5

I've tried to turn off the mouse on the laptop and moved the Logitic receiver to every port on the laptop. I've reven tried to pull it out completely and see if there's a way to take it off so I can finish typing a message. A few months ago I was told to buy a program, the name escapes me. I bought it. Did not help. Yes folks I'm a desperate idiot right now.

I'm using an M315 mouse and I have a Samsung laptop. At one time I could type 60 words a minute... until I met the mouse. This has has taken me 25 minutes.c

Really I want a way to work this  out. But if it's not possible, I want a way to get rid of these ERRORS. They are there using the touchadpad or mouse. Another crazy one?  I did not coy this. I give up. for tonight/monrnig.

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Hehe they didn't like the reiCaptcha popping up there twice either. Removed it and made me hit post again.

[Cintech]

Hello Shades7,

From your description, this behavior sounds like a software conflict. "Inspect Element"  can be part of a tool bar plug in for some browsers. There were a few other hits when I  searched for this pop up. I suggest trying a different browser to see if the behavior continues. If you have multiple applications installed and running that assist with configuring your mouse, this will cause issues. If you can not isolate the browser plug in you may want to remove and reinstall your current browser after testing the mouse in an alternate web browser.

Best Regards,

[Shades7]

Same problem in IE, Google, Firefox and Safari. Alxso in in text program, office programs, word processors, games and anything else you try. "Inspect Element" is located at the bottom of the regular popup box - [undo, redo, cut, copy, paste, paste as plain text, delete, spell-checker options, select all and then the Inspect Elements].

As I stated, it does not matter what program you use.

There are no viruses. The issues started exactly with the installation time. Microsoft Knowldege Base releases have indicated laptops conflict with external mice and poInters beginning with Win7. Thus far I've been unable to find a way to fix the problem.

In the past, I've only used this brand and wish I could keep it but this is not working.

[Cintech]

Hello Shades7,

Do you have SetPoint installed? If yes, please test the mouse after exiting or removing SetPoint. This will determine if there is a software conflict causing your issue. It is possible that the right click button is the issue. If possible, please try the M315 on a different computer. Right click normally will open the contextual menu that you have described. Do you have any third party accessibility applications installed? Do you have a different wireless mouse that can be tested on the same laptop that you are experiencing the issue on? Can you temporarily disable the touch pad?

Best Regards,

[Shades7 · Accepted solution]

I downloaded and installed setpoint. At this point, I'm so burned out I'm not sure if I had it previously. Anyway it's installed now.

I had disabled the computer's touch pad but while messing around with SetPoint and double checking the touch pad settings one more time discovered that this particular version had its own software and had to be disabled in TWO places.

At some point in playing around with all these new settings, the problem was resolved.

I must give you the credit because I could not have went over them again. So thank you very much.

[Cintech]

Hello Shades7,

Thank you for the update and thank you for using the Logitech Forums. Happy you hear that your issue is resolved!

Best Regards,