11-08-2013 05:26 AM
I bought this gaming mouse G500s. I plugged it in the computer, but nothing happened. My computer does not detect it at all. After plugging it in, it just says that there were some problems with installing new hardware. What should i do?
Win XP SP3 32bit
11-09-2013 07:50 AM
Perhaps you could try the troubleshooting steps provided below to induce your Windows PC to recognize your G500s mouse:
This persistent action is sometimes necessary to force Windows XP in identifying new USB peripherals. If successful, your mouse should properly show in the Device Manager as illustrated below:
Please try it to see how it goes. I hope this suggestion helps.
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