11-01-2012 12:44 PM
I installed the combo MK750 this morning, and I downloaded the optional software.
Since installing, I have rebooted my Windows 7 64-bit machine.
I keep get a window that pops up. The window title is ElevatedAppBroker, and the contents is blank.
Anyone what this thing is and how to keep it from appearing?
11-08-2012 10:19 AM
I see that you installed SetPoint for your Logitech Keyboard and Mouse combo, but you are getting an error message that pops up.
This error message is a little bit out of the ordinary, but don't worry I'd be happy to assist you. Could you please provide me with the following information:
Looking forward to your reply,
12-04-2012 05:00 AM
I've been getting the same thing. I've completely uninstalled the SetPoint software and re-installed it but still get the blank ElevatedAppBrokerMessage popup.
Any fixes for this or should I just uninstall the SetPoint software completely?
12-06-2012 11:41 AM
I see that you are also getting this error message popping up with SetPoint. I'll be happy to assist you with this issue.
There is a chance that there is a conflict between SetPoint and some other software or drivers. In this case, we could try to clean install SetPoint. To do that please go through the steps below:
1. Uninstall SetPoint from your computer.
2. Download SetPoint and save the file.
4. Install SetPoint from the file that you have previously saved.
6. Launch SetPoint and check to see if you get the error message.
I really hope that this help us to correct the issue RMabery, please let me know how it goes.
03-13-2013 10:57 AM
Response from Support as at 24 January 2013: "Regarding the issue with SetPoint, I was informed that our software developers are aware of this issue but they do not have a workaround or meantime fix available. Therefore, in the meantime we can only suggest not using SetPoint until a proper fix will be available or have it installed and ignore the error until a fix is available." At the time I was using Setpoint 6.51.80. The revision to 6.52.74 has not fixed the problem. Still waiting...
05-30-2013 07:28 AM - edited 05-30-2013 07:35 AM
Any updates? I'm getting the same popup on my win7x64 machine. What does it mean? Do I need to consult financial advice? (kidding)
I made a System Report (from options in SetPoint). Would this help anyone? How can I post it?
09-18-2013 07:27 AM
Ok, I have a solution to this so that you can assist others with Windows 7 (64 Bit) that run across this problem. If they will go to their computer and brows to the folder C:\Program Files\Logitech\SetPointP they will find a file called LogiAppBroker.exe if they right click that and then left click properties. When that opens click the compatibility tab. Then Click change settings for all users. When the box pops up at the bottom under privilege level check Run as Administrator and Click Apply. This will elecate that app so that when it runs it will run elevated. This will do away with that box. Evidentially the programmers missed this step to Elevate the program. This will fix their issue.
04-30-2014 08:10 AM
I'm having the same problem as well - just setup the M570 and installed SetPoint v 6.61.15 and I'm getting this random pop-up. It is triggered by using the scroll wheel in a browser (Chrome or IE). Using the scroll wheel in other apps doesn't trigger the box.
I tried the "run as admin" fix suggested below and it didn't work.
Is there a fix to this? I'm running a four monitor setup so I MUST have the acceleration and speed controls of the app.