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Logi Nu
lengochaiau
Posts: 3
Registered: ‎12-18-2012

HELP ME!!! PROBLEM WITH v450 laser cordless mouse

[ Edited ]

 i have a  v450 laser cordless mouse

M/N: M-RBR125

P/N 831878-0000

PIC LZ915A5.

And a receive

P/N 832258-0000.

PIC LZ944A5

please show me how to combine them

 

Retired Logitech Employee / Moderator (Inactive)
Pau2108
Posts: 3,808
Registered: ‎08-02-2012

Re: HELP ME!!! PROBLEM WITH v450 laser cordless mouse

[ Edited ]

Hello lengochaiau, 

 

As I understand, you have a V450 Laser Cordless Mouse for Notebooks and you want to know how to connect it with its receiver. I'll be happy to assist you with this.

 

In order to reconnect the V450 with the receiver, we need to download the Logitech Connection Utility. Once you have it, please go through the on-screen instructions to reconnect the mouse to the receiver. If that doesn't work, please launch the Connection Utility and try the steps below:

 

1. Turn on the mouse.

2. Press and hold the left mouse button.

3. While still holding the left mouse button, flip your mouse.

    3a. If your mouse has a Connect or Reset button, briefly press the button while still holding the left click.

    3b. If your mouse has an On/Off switch, slide the switch off and then back on while still holding the left click.

4. While still holding the left button, click the right button five times, then release the left button.

5. Wait for the mouse to be connected.

 

 

I hope that you find this information useful lengochaiau, please let me know how it goes.

Paulina
Support Specialist

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Logi Nu
lengochaiau
Posts: 3
Registered: ‎12-18-2012

Re: HELP ME!!! PROBLEM WITH v450 laser cordless mouse

Thanks for your information!

 

I have tried to fix as you said but it is still not working as expected. I have five V450 Laser Cordless Mouses and they have the same problem. Do you have other solution?

Retired Logitech Employee / Moderator (Inactive)
Pau2108
Posts: 3,808
Registered: ‎08-02-2012

Re: HELP ME!!! PROBLEM WITH v450 laser cordless mouse

Hello lengochaiau, 

 

As I understand, you haven't been able to pair your V450 Laser Cordless Mice for Notebooks to the receivers. Based on the information on your first post, you seem to have the right receivers for your mice.

 

Let's try one more time, but please try the following before trying to connect them:

 

  1. Verify the mouse is powered on and with good battery level, the green LED should be on.
  2. Try using a different USB port for the receiver.
  3. Do not use a USB hub or KVM switch and always plug the receiver directly into your computer.
  4. Try moving the mouse  closer to the receiver.
  5. Try to connect one at a time.
  6. Try to keep devices that might cause interference as far as the mice as possible, such as cordless phones and wireless routers or speakers.
  7. Download the connection utility from the V450 Downloads Page, instead of using the link on my previous post.

 

In case the issue persist please contact our Phone Support team. They will help you identify if the issue is related to the hardware and they can check if your V450 mice are under warranty.

 

 

I hope that you find this information useful lengochaiau, and that everything works out well.

Paulina
Support Specialist

If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.

Logitech

Support Home Page | Downloads | Contact Support | Manuals | Warranty | Check Rebate Status
All opinions written here are my own and do not necessarily reflect the views and opinions of my employer.