Reply
Logi Nu
dirk101
Posts: 1
Registered: ‎01-09-2011
0

LX6 Mouse Signal Overrides Microsoft Keyboard Signal

I have a Logitech LX6 Mouse and Microsoft Wireless Keyboard 700 v2.0, both have separate receivers. The keyboard is from a desktop set, but I changed the mouse early on because it was responding very badly to either my table surface or a Razer mousepad.

 

I've been using this setup since October, with both receivers on either side of my monitor's base, but today for some reason the signal from the mouse somehow interferes with the signal from the keyboard. Meaning that whenever the mouse is in use and transmitting signal, the keyboard stops working until the mouse is kept still. On some occasions, keyboard keys would actually stick or act by themselves unless I turned off the mouse, and that was without using the mouse in any way.

 

So far I've tried resetting the connection between the devices and the receivers, changing the keyboard batteries, not the mouse batteries because SetPoint says they're good, changing the USB ports of the receivers, and I've checked the drivers and they're up to date.

 

I'm using Windows 7 if it's of any relevance, have been using it since I started using the setup. And I first noticed the problem in games, but it's very clear through a simple test in Notepad: keeping a letter key pressed starts typing the letter continuously, whenever I move the mouse the typing stops, and when I stop moving the mouse the typing resumes. The rarer issue of keys sticking unless I turn the mouse off has only manifested so far while playing a driving game: at times, while holding only the key to go forward, the car would also start steering either left or right continuously without me pressing the left or right key, and without the car responding to the opposite key. I'm pretty certain it's not a game issue since I've been playing it for a few days without problems.

 

Does anyone have any suggestions as to what may be causing this suddenly, or suggestions regarding how to troubleshoot the problem?

Logi Nu
Mulsker
Posts: 1
Registered: ‎03-27-2012
0

Re: LX6 Mouse Signal Overrides Microsoft Keyboard Signal

I am having the same problem on my laptop (Samsung NP-R580E) using windows 7, with my Logitech mouse (MX™ 1000 Laser Cordless Mouse) and Microsoft (Wireless Comfort Keyboard)

 

only having the problem where the mouse overrides the keyboard signal, already downloaded the latest drivers for them both and tryed moving them to other USB ports with no luck.

Retired Logitech Employee / Moderator (Inactive)
Cintech
Posts: 3,154
Registered: ‎04-01-2011
0

Re: LX6 Mouse Signal Overrides Microsoft Keyboard Signal

Hello Mulsker,

 

Having 2 or more applications installed that are intended to assist with control device settings can cause a conflict resulting in the behavior described in you post.  Try removing or disabling one of them to determine if your issue is a software conflict.

 

Best Regards,

Knowledgebase | Downloads + Get Parts | Contact Support | Manuals | Warranty | Rebate
If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.