07-12-2012 10:25 AM
Dear Logitech Support,
When I first plugged in my Anywhere MX Mouse, Windows 7 automatically installed something called Logitech Download Assistant. I have next installed Setpoint. Now, in Windows System Configuration, I have these 2 entrys in my Startup Tab:
Logitech Download Assistant
What is "Logitech Download Assistant"? Is it redundent now that I have installed Logitech Setpoint?
07-13-2012 03:27 PM
The Logitech Download Assistant is a program that helps you detect and download newly released updates for your Logitech software (in your case Setpoint).
10-11-2012 07:32 PM
I am getting a lot of these in the last 2 days. I am also getting Windows certificate problems as well which come and go on various apps from start up to start up but the Logitech problem is getting quite constant. I am hoping the recent WU on Certificates will solve that part of my problems? I have them installed now. Windows Update even brought in a new copy of "Logitech Download Assistant" a couple of days ago which was a surprise and the first alert I got that I was going to have a problem with Logitech. I addition to the following from Events View is:
C:\Windows\System32\LogiLDA.DLL could not be found. That is not true, It is there, I just copied this link from Explorer on my C Disk
Log Name: Application Source: Application Error Date: 2012-10-11 17:27:42 Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: TammyLacey Description: Faulting application name: LogitechUpdate.exe, version: 18.104.22.168, time stamp: 0x4cc0a7bc Faulting module name: LogitechUpdate.exe, version: 22.214.171.124, time stamp: 0x4cc0a7bc Exception code: 0xc0000409 Fault offset: 0x000a5658 Faulting process id: 0x12d0 Faulting application start time: 0x01cda808011d3b94 Faulting application path: C:\Program Files\Common Files\LogiShrd\sp6\LU\LogitechUpdate.exe Faulting module path: C:\Program Files\Common Files\LogiShrd\sp6\LU\LogitechUpdate.exe Report Id: 40c845a7-13fb-11e2-ad07-000272da0221 Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/ev
ent"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2012-10-11T23:27:42.000000000Z" /> <EventRecordID>26827</EventRecordID> <Channel>Application</Channel> <Computer>TammyLacey</Computer> <Security /> </System> <EventData> <Data>LogitechUpdate.exe</Data> <Data>126.96.36.199</Data> <Data>4cc0a7bc</Data> <Data>LogitechUpdate.exe</Data> <Data>188.8.131.52</Data> <Data>4cc0a7bc</Data> <Data>c0000409</Data> <Data>000a5658</Data> <Data>12d0</Data> <Data>01cda808011d3b94</Data> <Data>C:\Program Files\Common Files\LogiShrd\sp6\LU\LogitechUpdate.exe</Data> <Data>C:\Program Files\Common Files\LogiShrd\sp6\LU\LogitechUpdate.exe</Data> <Data>40c845a7-13fb-11e2-ad07-000272da0221</Data> </EventData> </Event>
Folks, I don't know if this is connected to the Windows Certificate Timestamps issues that is a current problem or something else. I am not concerned with keeping Logitech Apps for my 5 or so Logitech devices up to date, I just don't want these errors and possible instablity on my PC.
I have Sandy Bridge Mother Board with up to date BIOS,
Windows 7 Pro x64 16GB Memory
3 TB accross 2 Hard Drives
Desktop Tower Workstation
Thank You in advance,
You can Email me directly if you like,
11-17-2014 08:46 AM
I can't tell you how much we appreciate you jamming a start-every-boot program at us torough Windows Update, especially a "download assistant" that MIGHT be used once every two years--and especially one pushed at us in the "Important" category. Good grief..
It is a perfect example of why people hate tech compannies who think they own our computers.