07-29-2008 07:45 AM
i have this problem. this is my 3rd !!! G5 mouse and now i think this will be the last one.
i got a G5 in silver / red time ago as a gift. the mouse was excellent, but after a while it started to reset itself. during gaming, than even during working. first it started with the cable in front, where the cable hit the mouse. i could reproduce the reseting after a while. then it started tp reset while moving around. or lifting up...
so i called the tech and they shifted me a replacement. wow! thnx, nice support.
some months later, on the 2nd G5 (still silver, red) the same errors. called the tech, they were kindley enough to send me the last G5.
now in the middle 2008 with my third G5 (in blue skin design) its starting again. the mouse looks like new, i love my mouse and besides i'm a gamer, i clean my mouse and look after it. i do not throwing it around.
the same errors again. now i can do the reset in 2 seconds period when i wish.
logitech, where is the problem with his mouse? can u help me or is there a trick how to fix it by himself? i mean, is there a production bug or something?
please help me, cause i want my logitech, and i need the design and numbers of buttons, but with such a huge error in 3 (!!!) hardwares i can not go and buy a logitech again.
by the way: my g15 keyboard works like charm after i bought it. this is stable.
07-29-2008 09:35 AM - edited 07-29-2008 09:37 AM
Message Edited by Policestate on 07-29-2008 09:37 AM
07-29-2008 11:30 AM
i'm out of warranty and i will never get a G5 as replacement from logitech. so i have to do it myself. if this all works, i will have a stable + 100% rockstable g5 for the future. if not, that was the last logitech equipment.
sorry but, as u said, there is no take-back or informations and there is also no "official sorry" from logitech.
thnx again 4 the turorial