10-16-2009 07:42 AM
Hello, I own a logitech G7 that i bought several years ago. However i did not start using it until recently because i had another mouse. so it is very new.
I have no issues with the mouse except the recently and quite often, i cannot click on anything.
The mouse pointer moves fine, but sometimes can be a bit jerky. But this is not a problem
the big problem is that sometimes when i try to click on anything like icons, links, windows, buttons, popups or even the start menu. NOTHING can be clicked even though the mouse pointer is working.
I have tested it on several computers and tried it on xp, vista and windows 7. all the same issue.
It is very strange and i have only been able to continue to use it by alt tabbing to another window and back. then suddenly i can click again. However soonafter it will not be able to click again and even Alt tab does not help.
One way that always fixes it, is to press control alt del in vista to bring up the system menu. and press esc to exit it immediately. This fixes the problem and everything will work every single time. However the problem will still come back, but the method always works.
Is there a way to fix this issue, because i am very annoyed about this. Strangely, if i am playing a game, the mouse always works. However if i am in windows explorer or surfing the internet. It will do this.
thankyou for any help that could be provided.
11-05-2009 03:04 AM
i think i have narrowed the problem down. it is related to the middle mouse click
one of the ways to reset the issue (which is happening VERY VERY VERY frequently, every few minutes) is to middle mouse click and deselect whatever happens (usually scroll). It happens that when the issue occurs, sometimes what happens onscreen is exactly the same as if the middle mouse was clicked. so i installed logitech setpoint
and disabled all features of middle mouse click (it can still scroll).
my issue hasnt happened again yet.
Although i am happy that ive fixed it. i am very unhappy that ive had to disable a feature because the mouse is flawed.
11-16-2010 04:29 PM
I'm having this exact same problem with my Performance MX with Windows 7.
Thanks for posting this fix. I disabled Universal Scroll and it now works. I wish I had found this post sooner because it would have saved me a lot of time troubleshooting.