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Imad
Posts: 3
Registered: ‎02-10-2009

Logitech LX7 Cordless Optical Mouse Does not Work correctly.

Hi All,

 

After I've insttaled my brand new Logitech LX7 Cordless Optical Mouse on my XP, it was working good for couple weeks, aftyer that time it start doing problems when I click on a file or icon or any letter in my MS document any where it double the clicking twice.

 

Mean one click will be send twice to my target:

 

eg.:

 

1) Bolding the character will be turned on off in the same time

2) Clicking on a file to open it, will be opened twice.

 

So any one had this problem befoe r??

 

Thanks

 

Support Specialist
CJChew
Posts: 6,545
Registered: ‎06-21-2007

Re: Logitech LX7 Cordless Optical Mouse Does not Work correctly.

Hi:smileyhappy:,

 

Please try asjusting the double click speed in Mouse Properties. If that doesn't help, please try using the mouse with a different computer to verify if it is a hardware problem. 

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scouse
Posts: 1
Registered: ‎01-11-2010

Re: Logitech LX7 Cordless Optical Mouse Does not Work correctly.

I have that problem now.  Did you solve your problem? I adjusted the double click speed as suggested however it did not have any effect.

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Imad
Posts: 3
Registered: ‎02-10-2009

Re: Logitech LX7 Cordless Optical Mouse Does not Work correctly.

Thanks,

 

I did with no effect, same problem, but when I change the computer it work.

 

Again, my probleme is when I click it, the mouse move very fast, and for one click like twice click ex. the first click to open the file and tclose immediately.

 

Please advice

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cat101
Posts: 1
Registered: ‎09-11-2010

Re: Logitech LX7 Cordless Optical Mouse Does not Work correctly.

Hi,

 

I also have just started having the above mentioned problems with my mouse. Has anyone figured out if there is a way to fix it? The problem of the double clicking and not being able to highlight correctly. Can't play solitaire because mouse wont click and drag.

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RobO2003
Posts: 2
Registered: ‎10-01-2010

Re: Logitech LX7 Cordless Optical Mouse Does not Work correctly.

[ Edited ]

Has this issue been resolved ? I am experiencing this on a win vista system. Quite frustrating !

 

I did reach Tech support and they are explaining that this is an issue with my browser Firefox and IE. Pretty bogus ! And that does not explain these issues when using Windows Photo gallery or that the touch pad is working correctly. Oh, it must be a hardware issue on my end was the new explanation. I suppose I can try to reinstall the drivers for this mouse and see what happens. And keep searching Google for others having same issue.

 

If they are reading this.Please be informed that If I do not get this issue resolved I will not buy your products again.

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Imad
Posts: 3
Registered: ‎02-10-2009

Re: Logitech LX7 Cordless Optical Mouse Does not Work correctly.

Me too, I had re-installed the drivers, it work for an hour after that it roll back to the same problem, in additon to that I changed the computer and the battery twice but nothing has been changed, I still have that problem.

 

The best way is to change the mouse to another type.

 

Please note: this is not the first mouse I bought from lgitech and have the same proble.

 

Good luck

Imad

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RobO2003
Posts: 2
Registered: ‎10-01-2010

Re: Logitech LX7 Cordless Optical Mouse Does not Work correctly.

Not sure how I did it but I seem to have resolved the issue.

After trying the reset button on bottom of mouse again and not getting any results I went and downloaded Microsoft's 

MousInfo tool at http://support.microsoft.com/kb/178350/

 

I have the v22 cordless optical mouse on a Toshiba with win Vista

** I had to copy and paste..

<C:\Program Files\Microsoft IntelliPoint\Mousinfo.exe>

into my search to find the program

And though I never did find the reset in the program..Maybe is win7

I used the program to again go over all the settings and whatever I did seems to have resolved the issue.

Good Luck !

 

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raleightom
Posts: 4
Registered: ‎10-10-2011

Re: Logitech LX7 Cordless Optical Mouse Does not Work correctly.

I believe I have correctly located this problem.

 

It happens to be the left click button sticking to the left back button; thus, both being inadvertently applied at the same time.

 

I have been able to rectify this problem several times by opening the mouse and removing the screw to the back button and wiggling it around a bit before replacing the screw and the cover.

 

However, I believe the real problem physically lies between the left click plate and the left back button. I removed all the screws and can wiggle the back button a little; but, have not been able to remove it for cleaning. I think I possibly have an oily substance (possibly from chips, chocolate or the like) between the left plate and the left button causing it to stick. Just haven't found a way to get to it to clean the mysterious mess out.

 

Please post if you know how to separate the cover from the left/right button plates :smileywink:

 

Excellent mouse ! ! !

 

Guessing most other mice don't have buttons on top for this reason; but, this is what I like so much about the LX7.