Logi Nu
Posts: 1
Registered: ‎02-04-2013

Logitech m185 driver issue - Windows 8



I have a problem with my Logitech m185 on Windows 8 Professional 32-bit on Dell Vostro 1500. The mouse doesn't work, when I plug in the nano receiver it shows up in control panel as an Unspecified device with a name "USB receiver" and when I try to update the driver is responds with a message "Windows found a driver software for your device but encountered an error while attempting to install it" "Logitech HID-compliant Cordless Mouse" "Data invalid". The problem is similar to this one:


But uninstalling the driver nor copying usb.inf into "../inf" folder helps.


Setpoint software is unable to connect to the mouse. 


Mouse works perfectly on Ubuntu on the same laptop.


Any help would be appreciated.



Retired Logitech Employee / Moderator (Inactive)
Posts: 1,069
Registered: ‎06-26-2012

Re: Logitech m185 driver issue - Windows 8

Hello zdun8,


Did you install the latest drivers after uninstalling the previous one? Let's try restarting your computer>Turn the Logitech Wireless Mouse M185 off>Disconect the receiver>Once fully booted, try a different USB port>Turn the mouse on>Give the mouse a couple moments to react. Let me know how this goes.


I hope this helps!

Logi Nu
Posts: 1
Registered: ‎05-05-2015

Re: Logitech m185 driver issue - Windows 8

I have the sasme problem with my Dell Inspiron 14R. Tried to install usb.inf and the USB receiver still says that any driver was found.

Please help me with a driver that works for Windows 8!

Thank you!

Logi Nu
Posts: 1
Registered: ‎06-30-2015

Re: Logitech m185 driver issue - Windows 8

Very similar issue for me.  Win 8.1 64bit - plug the receive in to any usb port and it detects it as a "HID compliant mouse" but does not move.  Tested in another computer working fine.

I have done many reboots, uninstalled the mouse.  Nothing seems to help.

What's going on?