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Logi Nu
zdun8
Posts: 1
Registered: ‎02-04-2013

Logitech m185 driver issue - Windows 8

Hi,

 

I have a problem with my Logitech m185 on Windows 8 Professional 32-bit on Dell Vostro 1500. The mouse doesn't work, when I plug in the nano receiver it shows up in control panel as an Unspecified device with a name "USB receiver" and when I try to update the driver is responds with a message "Windows found a driver software for your device but encountered an error while attempting to install it" "Logitech HID-compliant Cordless Mouse" "Data invalid". The problem is similar to this one:

http://forums.logitech.com/t5/Mice-and-Pointing-Devices/USB-unifying-receiver-won-t-install-in-W7-64...

 

But uninstalling the driver nor copying usb.inf into "../inf" folder helps.

 

Setpoint software is unable to connect to the mouse. 

 

Mouse works perfectly on Ubuntu on the same laptop.

 

Any help would be appreciated.

Regards

zdun

Retired Logitech Employee / Moderator (Inactive)
Logisgo
Posts: 1,069
Registered: ‎06-26-2012

Re: Logitech m185 driver issue - Windows 8

Hello zdun8,

 

Did you install the latest drivers after uninstalling the previous one? Let's try restarting your computer>Turn the Logitech Wireless Mouse M185 off>Disconect the receiver>Once fully booted, try a different USB port>Turn the mouse on>Give the mouse a couple moments to react. Let me know how this goes.

 

I hope this helps!