Mice and Pointing Devices

[zdun8]

Hi,

I have a problem with my Logitech m185 on Windows 8 Professional 32-bit on Dell Vostro 1500. The mouse doesn't work, when I plug in the nano receiver it shows up in control panel as an Unspecified device with a name "USB receiver" and when I try to update the driver is responds with a message "Windows found a driver software for your device but encountered an error while attempting to install it" "Logitech HID-compliant Cordless Mouse" "Data invalid". The problem is similar to this one:

http://forums.logitech.com/t5/Mice-and-Pointing-Devices/USB-unifying-receiver-won-t-install-in-W7-64...

But uninstalling the driver nor copying usb.inf into "../inf" folder helps.

Setpoint software is unable to connect to the mouse. 

Mouse works perfectly on Ubuntu on the same laptop.

Any help would be appreciated.

Regards

zdun

[Logisgo]

Hello zdun8,

Did you install the latest drivers after uninstalling the previous one? Let's try restarting your computer>Turn the Logitech Wireless Mouse M185 off>Disconect the receiver>Once fully booted, try a different USB port>Turn the mouse on>Give the mouse a couple moments to react. Let me know how this goes.

I hope this helps!