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VanDarkNova
Posts: 1
Registered: ‎04-08-2012
0

M185 skipping, not clicking properly

Got this as a gift, worked great for a month or two. Now it skips in paint programs instead of drawing a continuous line, and when I'm trying to click, it either requires multiple clicks to register, or it double clicks when it should only be clicking once.

 

I looked for similar posts, and found one that suggested removing battery, clicking to clear remaining power, putting in new battery, and re-trying. Still having the same issues. Also tried the SetPoint, which says on advanced that the battery is still good, and everything else is up to date.

 

Suggestions?

Retired Logitech Employee / Moderator (Inactive)
Cintech
Posts: 3,154
Registered: ‎04-01-2011
0

Re: M185 skipping, not clicking properly

Hello VanDarkNova,

 

Please try moving the receiver to a different USB port or, if possible, test your M185 mouse on a different computer. If the issue follows the mouse, it is most likely a hardware problem. Please contact Logitech Customer Care for your region.

 

Best Regards,

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