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BostonWax
Posts: 1
Registered: ‎12-26-2011
0

M310 no longer works on MAC

So after a buggy first install I finally get my m310 to work and I am able to surf the net and play games with little-to-no-hitch on my Macbook Pro (OS X 2.3 GHz Intel Core i5 with 4gb ddr3 memory).  After unplugging the nanoreciever to put in other usb devices, when I tried to reconnect the mouse it no longer read it.  This is what I've tried so far: I started by turning on my mouse (met with a green led light), and plugging in the nanoreciever to usb port 1/2.  Waited a few moments and the mouse would not respond.  I then put the reciever in port 2/2, turned off the mouse, waited, and turned it back on.  The mouse would still not respond.  I unplugged the reciever and turned off the mouse, took out the battery and pressed all buttons and tried all over to no avail.  Am I missing something?  Is there something on the computer I can use to try to reconnect the mouse?  I also installed logitech control center and nothing is coming up in the wireless section of it when the reciever is plugged in and the mouse is on...

 

Thanks for any help

Retired Logitech Employee / Moderator (Inactive)
Cintech
Posts: 3,154
Registered: ‎04-01-2011
0

Re: M310 no longer works on MAC

Hello BostonWax,

 

If possible , please try the receiver and your M310 on a different computer , if the issue follows the mouse please contact Logitech Customer Care for your region.

 

Best Regards,

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