06-04-2011 03:58 PM
My M510 mouse keeps waking up my computer from sleep everytime the mouse gets moved. I did what this says: http://logitech-en-amr.custhelp.com/app/answers/de
But my mouse still wakes the computer. Can anyone please help?
06-06-2011 11:10 AM
What version of Windows do you have? Please try plugging your receiver into a different USB port (not in a USB hub or extension), and attempt the instructions once again, from the link below.
06-06-2011 03:15 PM
Were you able to try a different USB port? Also, please make sure that you are disabling all the HID Keyboard Device and HID-Compliant Mouse/Unifying entries (as there may be more than one listed).
If the issue continues, please contact Customer Support in your region for further assistance.
11-06-2011 03:08 PM
I was having the same issue and the key was to disable "allow wake" for both "HID-compliant mouse" and "HID Keyboard Device". If you do that for mouse only, it will not work.
BTW, I also have a Logitech keyboard which I want to wake my computer so I left "Logitech HID-Compliant Keyboard" enabled for wake.
I don't really understand why you need to disable keyboard to have an effect on the mouse but it works for me.
12-08-2011 08:28 PM
Thanks for your post. This worked for me too, and I agree it's not optimal to have to disable both. That means if you have both you're left w/ the power switch to wake up ... not too sharp.
02-15-2012 12:47 PM
Hello im new here!
I have the same problem and i dont know how to handle it.Sorry that your are experiencing issues with your M510. Have you moved the USB receiver to a different port ? Also if you are using an external USB hub or pass through device , please disable it for trouble shooting purposes. Try using the mouse on a plain white sheet of paper . If none of these resolve the issue please contact customer care for your region.
07-21-2012 10:18 PM
I also have this problem and yes the only way to solve it is to uncheck "allow wake" on both HID-compliant mose and HID keyboard device but in my case doing that also won't allow me to wake my computer from sleep using my logitech keyboard EVEN though I left Logitech HID-compliant keyboard's "allow wake" CHECKED. Why so?