03-01-2012 11:37 AM
I've had a M570 cordless trackball on my PC for months now.
Worked fine right out of the box and I generally like the trackball.
Last night I popped the ball out to clean debris off the nubs. No problem. The stuff came out without a struggle.
When I put the ball back in the cursor was unresponsive. Ball, wheel, and buttons - no response.
Tried rebooting - no joy.
Tried new battery and rebooting - no joy.
The USB unifiers communicates with the computer OK.
Is this the end of the M570?
03-02-2012 11:40 AM
The M570 does come with a 3 year warranty. If you are able to, please test your M570 on a different computer. If your problem persists, I would suggest contacting Customer Care for your region for further assistance and a possible warranty replacement.
I hope this helps you out.