03-01-2012 10:19 AM
I can't get the sofware to load properly for my mouse. My computer isn't recognizing the mouse and loads several different drivers. I can use the mouse, but can't customize it to use the extra buttons. I've tried everything I can think of 3 or 4 times. Any advice? I'm running Windows XP 32 bit.
03-02-2012 04:49 PM
Please ensure that your unifying receiver is plugged directly in to your computers USB port and not in to a pass through device such as a USB hub or KVM switch. They can interfere with communication between a mouse or keyboard and the computer. Please click here for further information.
I hope this helps you out.