Mice and Pointing Devices

[SeaCreature]

I have had the M705 for about 6 months and all was well.  However, a few months ago, it intermittently started to automatically scroll to the bottom of a list or menu.  For example, if I am looking at the file structure on my computer and if a folder contains say 200 files, when I click on that screen, scrolling commences automatically and takes me to the bottom of the list.  When I try to scroll back up it just takes me down to the bottom again.  The only way I can stop this is to physically turn the mouse off.  This automatic scrolling does not occur within a document e.g. if I'm in a word document this never happens.  It only appears to occur on lists/menus with a scrolling bar to the right.  And even then, it doesn't happen all the time.  It might happen once every few days, though it does occur more frequently when I use the mouse with my laptop (Windows Vista) than with my desktop (Windows XP).  I've contacted Logitech and their suggestion was for me to return the mouse back to the place of purchase though they acknowledged that the intermittent nature of the problem meant that it was unlikely that I could justify to the seller that this is in fact a hardware issue.   Is anyone have any ideas why this might be happening?  Thanks...

[Cintech]

Hello SeaCreature,

This behavior seems to be the result of a Windows setting. For the Windows XP system please look in >Right click the Start Button and select Properties/Customize button/Advanced tab>Scroll down the options list there and remove the check mark from the "Scroll Programs" option. I was not able to find a path to the feature in Windows Vista but it should be in a similar area.

Best Regards, 

[SeaCreature]

Hi Cintech,

Thank you for your reply.  I followed your instructions and the "Scroll Programs' option was already unchecked, so nothing to change I'm afraid.  Any other ideas?

As an aside, since writing my original post, the problem has occurred only once and for the first time in an Excel spreadsheet.  All of a sudden, the sheet started to scroll to the right.  If I tried to intervene with the mouse, it allowed me to reposition the scroll bar on the screen but then simply started scrolling to the right once more.  The scrolling was so fast that it had reached the bottom of the spreadsheet before I could turn the mouse off or disconnect the USB dongle.

Regards,

[Cintech]

Hello SeaCreature,

If you click on a cell wall and not inside the cell it scrolls down to the bottom of your spreadsheet. If  you can function without drag and drop, you can turn it off by removing the check from allow drag and drop XL2003 : From menu Tools>Options>Edit tab>Check Allow Drag and Drop

XL 2007:Review the 3rd option under
Office Button>Excel Options>Advanced>'Enable fill handle and cell
drag-and-drop

Do you have SetPoint or any other application installed that assists with mouse or keyboard configuration?

Best Regards,

[SeaCreature]

Hello Cintech,

Thank you again for your reply.  In response:

1.  If I click on the cell wall in Excel (2002) no scrolling happens, so not sure how to recreate this.

2.  I do have setpoint installed - from the disc that came with the mouse and Keyboard combo I purchased ( the Keyboard is MK700/MK710).  In setpoint, all the settings including the scrolling are set to the defaults at installation except pointer acceleration which is at medium.  Otherwise, nothing has been changed since installation.  There was old Mircosoft Intellipoint software for both the mouse and keyboard installed on the computer that I have just now uninstalled.   Perhaps this had an effect, but why only in the last wee while and not when I first installed the Logitech mouse, I'm not sure.  I'll check for software on the laptop too, as I used to use a different logitech mouse on that until it finally died (and was replaced with the M705).  I'll monitor if the problem occurs now that the software mentioned above has been removed and get back to you.

Thanks again...

[LewM]

I also have a Logitech Keyboard / Mouse combo behaving similar to what you stated.  Without even touching the mouse things just start scrolling.  Did you ever find out how to fix?