Mice and Pointing Devices

[Amigo80]

Hi, 

I bought a Logitech Marathon M705 Mouse in a bundle with a MK700 keyboard. The 2 of them worked fine for around 2 months when sudenly the mouse stoped working!!

I went to the Logitech Unifying Software and notice that the mouse does not appear on the list of paired devices (only appears the keyboard) so I tried airing the mpuse several times, following the instruciones (switch it off, then on) but I always got the message "Sorry, Pairing Failed." 

I changed the unifyin received to a different slot, I have switched off my laptop several times, etc.

I am very dissapointed if the issue is that after a couple a months the mouse just got damage, and the bottom line is that I want to use the mouse since I though it was great.

Please help!!!!

[Amigo80]

Please help!!!!

[Cintech]

Hello Amigo80,

When the mouse is initially powered on, do you briefly see the green LED light on the top of the mouse?

Best Regards,

[Amigo80]

Hi, 

"When the mouse is initially powered on, do you briefly see the green LED light on the top of the mouse?"

Yes, I do.

[Cintech]

Hello Amigo80,

Based on your description, you seem to be experiencing a hardware issue. Please contact Logitech Customer Care for your region directly. The M705 has a 3-year limited hardware warranty.

Best Regards,

[Amigo80]

Brill. I will do, Cheers

[Amigo80]

Question though.

I bought the logictech in the USA, but Ilive in the UK. Which region should I contact? US?

[Cintech]

Hello Amigo80,

It's best to contact the region where you reside, to avoid delays.

Best Regards,