Reply
Logi Nu
Posts: 1
Registered: ‎03-29-2012

M705 not scrolling via wheel - have use the scroll bar on the screen and click down arrow

very annoying

let's say i'm a web page and i clink on sone link

the new page will open, and mouse will not be able to scroll down

sometimes, if i left-click once, somewhere in that window, the scroll wheel will work

but may times, i have to move the mouse pointer over to the scroll bar on the right-side of the window and press the down triangle

when my mouse isn't able to scroll using its wheel, pressing the down arrow on my keyboard works just fine

can anyone help?

 

also, just a suggestion: having so many customizable buttons on the mouse is a great concept, but i've had to change them all to "do nothing"  they are just too sensitive

Retired Logitech Employee / Moderator (Inactive)
Posts: 654
Registered: ‎03-03-2011

Re: M705 not scrolling via wheel - have use the scroll bar on the screen and click down arrow

Hello catsinmyfreezer,

 

Please ensure your unifying receiver is plugged directly in to your computer and not in to a pass through device such as a USB hub.  Please remove the batteries from your mouse, and with the batteries removed press and left and right mouse buttons repeatedly for approximately 15 seconds.  This will cause any residual power to be drained from the mouse causing it to be reset.  Install fresh batteries and try your mouse again.  If your problem persists, please test your mouse on a different computer if you have one available.  The M705 mouse does come with a three year warranty.  If your problem still persists, I would recommend contacting Customer Care for your region for further assistance and a possible warranty replacement.  If you currently reside in North America, please feel free to contact me via private message.

 

I hope this helps you out.

 

Sincerely,

 

Knowledgebase | Downloads + Get Parts | Contact Support | Manuals | Warranty | Rebate
If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.

Logi Nu
Posts: 2
Registered: ‎11-02-2015

Re: M705 not scrolling via wheel - have use the scroll bar on the screen and click down arrow

I have the same problem with scrolling, but am not able to plug directly into the computer as my setup is a home theater and the computer is in a closet with a wall between the mouse and the computer. I have to plug into a nearby USB port. The mouse will not work at all when plugged into the computer -- I suspect it is too far away --, but everything else, except the scroll wheel (it does work sometime, but is flakey), everything else works fine.

 

Is there another solution I should be exploring? Could there be conflicting software? Should I install or uninstall Logitech software? Could it be conflicting with Microsoft mouse software?

 

The scroll problem occurs in all applications.