11-21-2010 12:35 AM
I purchased an MK300 wireless mouse and keyboard roughly two months ago and a few days ago the mouse suddenly started releasing left-click-drag operations while I was still holding the left button down. It seems like the problem is steadily getting worse.
I changed the batteries with brand new ones and I still have the problem. Nothing else seems to be malfunctioning---the keyboard works fine and the cursor movement from the mouse works fine. This problem never occurred at all until a few days ago, and now it keeps happening frequently. The USB receiveer and mouse pad are in the exact same position that I have had them in all along.
Left click on the mouse always works, it's only holding it and dragging that is a problem at this point.
Any ideas on what to try? Should I reinstall the drivers?
12-21-2010 04:03 PM
I am having the exact same problem with my mouse, a Performance MX and I only bought this about four months ago. It started happening only in the past few weeks. It isn't always an issue, but it does happen with some regularity. No idea what the cause is. I've tried updating drivers and whatnot, but nothing has really helped. I'm going to try to uninstall the whole mouse and reinstall to see if that helps at all.
12-22-2010 08:34 AM
I have the same problem too. My mouse pointer started losing contact (disconnecting) when I try to drag with the left button to highlight to cut/copy, etc.. It has worked fine for over two years and started this out of the blue. I have tried reloading setpoint, downloading the latest version, changing batteries and relocating the receiver, but nothing helps and I don't know what else to try. It has become a major inconvenience since that function is used constantly.
12-22-2010 08:47 AM
I haven't had any luck with the uninstalling/reinstalling or deactivating the mouse, swithching ports, etc. Nothing has helped. I do know it's the mouse, however (or the software supporting the mouse), because if I use the touchpad, it works just fine.
Don't know if it matters, but I'm on a Sony Vaio, i7 processor, 6 GB RAM, Windows 7-64 bit, Nvidia Geforce GT m330, uh... those are the specs I can think of for it off the top of my head. I've done some searching and it seems there are a lot of people who have had this issue relatively recently. I've always had laptops and I have pretty much always had a Logitech wireless mouse for whatever computer I'm using over the past 6 or so years. I have never had an issue with any of them in the past. It can certainly be frustrating...
02-20-2011 08:24 PM - edited 02-20-2011 08:29 PM
I've been having the same issue with my trackball, starting around the same time - I only use it when I travel, so it was not a burning issue until lately - my Microsoft mouse is still working flawlessly.
I wonder if there has been a MS system update that has affected a piece of code that is common to all logitech mice?
Although no special drivers are nessesary, I've d'led the proper software from this site, uninstalled the mouse and rebooted - same behaviour
It's also possible that the bubble membrane that recognizes click and drag is just worn out - seems funny it is happening to multiple users around the same time...
This trackball is a frustrating brick now - while I like the functionality in confined spaces, I'm going to replace it with something else in case I wind up with the same issue
02-22-2011 07:56 AM
I was never able to solve the problem, regardless of what I tried to do. I am uneasy saying that it is limited to a software issue, as it happens so sporadically. But then again, I really don't know. I was able to go back to where I originally purchased it and use the Manufacturer's Warrenty to get a new one, which has been working fine thus far. Also, I kept the original USB sensor from my original MX. As the drivers were the same verison on this new disc as they were for my last mouse, it seems to me that it would have to be something physical with the mouse. Just some food for thought.
02-23-2011 10:54 AM
I have the same issue but with the wired G5.
The weird thing is that the G5 worked fine on my home computer and the issue only occurs on my work computer. I tried with another mouse and it didn't have the problem. I also have the latest drivers installed.
05-17-2011 06:19 AM
Just to give an update, I was never able to get any response from any Logitech representative (neither via forum nor email) and ended up just getting it replaced, as mine was still under the mfg's warranty. The new one I have has had no issue thus far, knock on wood, and is the same model as the one I had that stopped working.
05-17-2011 08:32 AM
I just posted this same exact issue with my MX1100. I deleted it to avoid the redundancy to this thread. Am I really going to have to buy a whole new mouse to solve this? This mouse is not very old, and MX1100s are not cheap either.