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bluejay22
Posts: 7
Registered: ‎09-04-2008

MX 600 (620) mouse... mouse wheel getting stuck in a scrolling action... i think

So im using an MX 600 logitech mouse..  ive had it for a while but it has been working fine until recently..  lately i have been getting a glitch, oftentimes when im gaming.  The middle mouse button scroll function basically locks up and continues to scroll up (or down) until i unplug and re-plug in the mouse.  It also seems like the ctrl button (which is bound to one of the extra buttons on the mouse) is locking up too.  It basically enlarges or shrinks all my desktop icons continuously or changes font size in a web browser until i unplug..
 
Any ideas on what the problem is?  ive been dealing with it but its getting pretty frustrating..
 
tx in advance,
chris
Support Specialist
CJChew
Posts: 6,545
Registered: ‎06-21-2007

Re: MX 600 (620) mouse... mouse wheel getting stuck in a scrolling action... i think

Hi:smileyhappy:,
 
Which version of SetPoint are you using?
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bluejay22
Posts: 7
Registered: ‎09-04-2008

Re: MX 600 (620) mouse... mouse wheel getting stuck in a scrolling action... i think

4.60.122
 
Downloaded it off of logitech website.  I'm running vista 64bit.
Support Specialist
CJChew
Posts: 6,545
Registered: ‎06-21-2007

Re: MX 600 (620) mouse... mouse wheel getting stuck in a scrolling action... i think

Hi:smileyhappy:,
 
Please try performing a clean install of SetPoint 4.0.
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bluejay22
Posts: 7
Registered: ‎09-04-2008

Re: MX 600 (620) mouse... mouse wheel getting stuck in a scrolling action... i think

I performed the clean install, and reinstalled the setpoint that you linked to me. What seems to be happening is that every once in a while the mouse pointer seems to become non-responsive (or itll just skip to a different point) and different buttons are getting locked like they are pressed in. Sometimes its the control key, or a scroll key, or one of my various keystroke assignments, and even the left and right click).

Any ideas?
Support Specialist
CJChew
Posts: 6,545
Registered: ‎06-21-2007

Re: MX 600 (620) mouse... mouse wheel getting stuck in a scrolling action... i think

Hi:smileyhappy:,
 
Please try reconnecting the mouse. If this doesn't work, please try using the mouse with a different PC to verify if it is a hardware problem.