Mice and Pointing Devices

[gizu]

Hello

I guess it is a time to test support from Logitech to the customers. My desk is full of logitech peripherals and I didn't experienced problem with any of them until yesterday. My MX revolution mouse stopped working. Cursor doesn't move on the screen when I move the mouse but all the buttons works fine. Battery is fully charged. I ve tried to disconnect receiver from the computer and turn off the mouse for the one day. When I plugged in everything together again mouse started to work again for about 10 seconds then cursor freezes again and I only get response from the buttons and wheels. Nothing has been changed in my computer nor software or hardware. Receiver is placed 20cm far from mouse.

Any help is more than welcome. Thank you

Funny is that Spellcheck on Logitech forum doesn't regognise word LOGITECH

[MichaelKenward Logi Guru]

Have you tried a different USB port? Remember, it prefers one attached to the motherboard rather than through a hub.

A word of warning, if you get nowhere here, you could try the official support channels.

Remember, despite the name and location, this is a user-to-user forum, with only occasional input from Logitech's hired hands.

Use the "Contact Us" option in "Support". Depending on where you are, there may be an "email" option.

Read the rules here: New User Getting Started FAQ.

Yes, it is strange that this board does not have a dictionary that recognises the words that Logitech uses all the time. Worse, despite offering to do so it never remembers them for future use. Bonkers. And makes them look like a bunch of amateurs.

PS Nor does it recognise "recognise". It insists that we all use what is probably Americanized spelling.

[gizu]

Thank you for the reply.

I've tried it on 3 computers nothing changes. Mouse binned. G400 ordered

[wookee]

Funny, the exact same thing happened to my 2 year old mx revolution starting yesteday, so you have a fix?