Mice and Pointing Devices

[davidd31415]

Hi:

I love my Revolution MX but the interval between recharges has been getting shorter and shorter lately. The support page does not list a replacement battery as a part that can be purchased. Please tell me this mouse will not be garbage when the life cycle of the internal battery is complete?

If the unit must be sent in, how much does it cost? Also, if this is true, has anyone managed to find a do-it-yourself method similar to what people have done with the i-pod (maybe I'll end up being the first)?

Dave

[rlowens]

First, if the battery is failing within the 3-year warranty period you can just get the mouse replaced. See here for RMA info.

Second, if you really want to open it up and replace the battery (which voids the warranty), it uses the same battery pack as the G7 mouse. These batteries are available on the web site I think.

[davidd31415]

Thank you rowlens.

[Madzaw]

would doing this also fix the "recharging faillure" that many are having?  (blinking red led)

[rlowens]

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Madzaw wrote:

would doing this also fix the "recharging faillure" that many are having? (blinking red led)

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Maybe. I'm not sure if that error is with the battery, or with the charging dock. There is a mod around that adds a resistor to the charging dock (or even just put it on a really long extension cord) to lower the charging voltage a bit, which some claim solves the problem.

[Jerseydevil]

Is it easy to replace the battery pack? Is there soldering involved?

[rlowens]

No soldering (see http://forums.logitech.com/logitech/board/message?board.id=general_mice&thread.id=10843)

but you might ruin the mouse feet getting at the screws. There are 4 screws: 2 under the long foot at the front of the mouse, and 1 each under the back feet (either side of the charging pads). You can either peel and re-stick them, or buy replacements from http://www.slicksurf.com/

Message Edited by rlowens on 02-22-2008 05:33 PM

[davidd31415]

I was wondering how it came apart and was afraid of that.

I haven't contacted Logitech yet, I noticed on their spare parts site it states that some spare parts are not available online. If they do indeed replace my battery free of charge, that will be great. If it takes any more than a week, that will be not-so-great. Maybe now would be the time to buy a mouse for use at work and keep it at home while this one is being repaired.

Battery life is definitely getting shorter- less than a week on a full charge now days.

[bushman5]

How is LOGITECH handling the battery replacement issue??? Are they giving the customer a NEW or a REFURBISHED mouse??? or are they REPLACING the battery with a new one????

[davidd31415]

I haven't gotten around to calling them yet but should probably get it done sometime soon.