07-24-2011 02:25 PM
The mouse pointer would momentarily freeze as a tone would alert me that the mouse has become disconnected. A second later another tone would alert me that the mouse is now connected again. Sure enough, the pointer is no longer frozen and continues on as it normally would. Or....sometimes the speed would drastically drop that i would literally have to drag the mouse almost 4x further to get to its destination. Any suggestions or solutions?
07-25-2011 12:12 PM
Please try plugging your MX518 into a different USB port on your computer (not in a USB hub or extension).
You could also try using it on a second PC. If the issue continues, please contact Customer Support in your region for further assistance and to discuss the options available to you.
08-07-2011 01:17 AM
thanks for responding to my post...
i figured out the issue with my mx518 mouse...the cable where it comes out from the mouse seems to be where the problem is located. A light tug on the cable or a quick back and forth movement with the mouse, the laser shuts off and the mouse disconnects...give it another wiggle and its back on again. Can this be easily fixed? Or is time to save up for another one?
08-08-2011 12:46 PM
Please contact Logitech Customer Care for your region as there may be options available for you.