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MX518
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12-14-2008 10:47 AM - edited 12-14-2008 10:54 AM
My mouse starts to peel off.... (the ruberized thing)
don't think that's really cool with a mouse from 50euro and only couple of months old :s
my friend who has the same mouse has it too :s so it's normal? (bad quality?)
can i replace it? (waranty?)
Re: MX518
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12-15-2008 12:21 AM
Hi
,
This kind of thing is covered by the warranty. Please e-mail Customer Support to process a warranty claim.
Note: Please include a picture of the mouse to facilitate the process.
Re: MX518
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12-15-2008 01:43 AM
can i just go to the store where i bought it? or don't they take it back there?
Re: MX518
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12-15-2008 09:15 PM
Hi
,
Taking the mouse back to the point-of-purchase should also be possible; assuming you haven't exceeded the shop's dateline for returning products.

