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Logi Nu
AnotherUserX
Posts: 4
Registered: ‎08-04-2009
0

More than two years past and still no solution for the MX/VX wheel problem ??

[ Edited ]

Hi,

 

I have the MX Rev and the VX Rev and like all these mice users I have the wheel rubber problem that prevent the Hyper Scrolling function.

 

Is there any solution available yet (other than replace the mice again and again until the warranty ends) ?

 

 

PS,

 

I paid for this suppose to be the best mouse around (MX Rev) more then 100$ and already RMA it once because of stuttering problems. All my gear is from Logitech because I thought they make top quality products, so what's going on ?

Message Edited by AnotherUserX on 08-04-2009 10:48 AM
Message Edited by AnotherUserX on 08-04-2009 01:00 PM
Logi Nu
AnotherUserX
Posts: 4
Registered: ‎08-04-2009
0

Re: More than two years past and still no solution for the MX/VX wheel problem ??

No comment ?
Logi Nu
AnotherUserX
Posts: 4
Registered: ‎08-04-2009
0

Re: More than two years past and still no solution for the MX/VX wheel problem ??

Thank you Logitech for ignoring me.
Retired Logitech Employee / Moderator (Inactive)
JSMO
Posts: 893
Registered: ‎11-19-2008
0

Re: More than two years past and still no solution for the MX/VX wheel problem ??

Hi AnotherUserX

 

You will probably not get an answer from Logitech since these forums are not set up for Customer Support. There has been instances where Logitech Representatives have come around and assisted some with their issues, but this forum is more for Peer to Peer assistance, where others like you offer their experiences.

 

If Support for an issue is what you are looking for, I suggest you follow this link:  Support