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AlCzervik
Posts: 1
Registered: ‎03-11-2009

Mouse pointer flying to upper left corner of screen

Sorry if this has been discussed elsewhere, but the title pretty much says it all.  I have a new Trackman Marble, and the mouse cursor will move quickly without any finger movement on the marble.  Very frustrating.  If anyone has any suggestions, I'd love to hear them.

 

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msisson
Posts: 1
Registered: ‎03-23-2009

Re: Mouse pointer flying to upper left corner of screen

I have a user reporting the same behavior with her brand new Marble Mouse on a PC running Win XP. I moved her Marble Mouse to my own PC running Win XP, and the problem moved along with trackball. I too find the cursor constantly jumps up to the upper left corner of the screen (though it most often when I'm attempting to move the cursor quickly across the screen).
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CJChew
Posts: 6,545
Registered: ‎06-21-2007

Re: Mouse pointer flying to upper left corner of screen

Hi:smileyhappy:,

 

If he problem repeats itself on a different system, it  is likley that the mouse is defective. In this case, please e-mail Customer Support to process a warranty replacement.

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brookh
Posts: 5
Registered: ‎03-01-2012

Re: Mouse pointer flying to upper left corner of screen

I have 2 corded optical mice which are both exhibiting the same problem in both WinXP and Win7. Periodically the cursor will jump to the top left corner. When it does this, it also stops responding to movement for a brief time (usually < 1 sec, 2-3 sec at most). 

 

This can be disorienting on the desktop, but when it happens inside a FPS game, your avatar immediately stares straight up and spins around very fast! 

 

Retired Logitech Employee / Moderator (Inactive)
Cintech
Posts: 3,154
Registered: ‎04-01-2011

Re: Mouse pointer flying to upper left corner of screen

Hello brookh,

 

Do you have this enabled?

 

http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/win_pointer_snapto.ms...

 

Best Regards,

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brookh
Posts: 5
Registered: ‎03-01-2012

Re: Mouse pointer flying to upper left corner of screen

No, not on either machine. I've also tried using both PS/2 port (w/ adapter) and direct USB connection, and that makes no difference. I have a 3rd mouse (different brand) that I'm going to try today. 

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brookh
Posts: 5
Registered: ‎03-01-2012

Re: Mouse pointer flying to upper left corner of screen

I don't know if I mentioned earlier, but I did try cleaning the lens on the older mice w/ cotton swab and glass cleaner, but that did not help. I tried a new mouse yesterday, and did not experience any trouble during a full day of use. So I'm convinced the trouble is that the older mice are simply worn out. 

 

Before Logitach, I had a series of MS mice which failed very quicky (about 18 months), and they always failed in the same way: the USB cord became fatigued from repetitive flexing at the place where it enters the mouse body. The Logtich mice lasted much longer (many years), but I'm convinced now that even though I'm careful to route the cord so as to mniimize flexing, they're beginning to experience the same kind of degenerative failure. 

 

Oh well. C'est la vie.