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Logi Nu
0159166
Posts: 1
Registered: ‎04-05-2012
0

Mouse stopped scrolling. Help?

Hello,

 

I have a M505 mouse. Suddenly, it stopped scrolling. I downloaded the latest drivers software for this mouse from the Logitech website, and I installed it. Everything works when using the ouse, except scrolling up and down. Can anybody help me?

I use Windows7.

Jay

Retired Logitech Employee / Moderator (Inactive)
Cintech
Posts: 3,154
Registered: ‎04-01-2011
0

Re: Mouse stopped scrolling. Help?

Hello 0159166,

 

You could try using canned compressed air to clean any debris that may have collected in the mouse. I also suggest testing the M505 on a different computer. If the scrolling issue follows the mouse, please contact Logitech Customer Care for your region.

 

Best Regards,

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