Mice and Pointing Devices

[CJChew]

Hi,

 Please pm me the case reference number. I'll check on the case for you

[Agerak]

CJ, I was having the same problem, was in the middle of submitting a support request, and after alt-tabbing to a chat window, it magically (logitechilly?:-p) dissapeared.  If you have the ability, could you read my support request, which I modified before sending, and send a reply?  I have always loved logitech products for their dependability and in the very rare event that there is a problem, the quick and courteous staff who help to make it right.

Cheers,
Austin

[jmsmlzr]

I believe I may have the opposite problem: my scroll wheel has gone from free-spinning to clicky as you scroll. I liked the free-spin better. Is this a hardware problem? Is it a setting? I had the mouse in my suitcase for a flight when the change happened.

[OviB]

AI have the same problem. After one day of usage the click-to-click mode is almost free-wheeling. It is unpleasant to buy an expensive mouse from a well known company as Logitech and to develop this kind of inconvenience in just one day of usage. The mouse is bought online so the inconvenience is ever bigger since it will be a challenge to convince the seller that the wheel is not working properly (after all it is spinning isn't it...). While I like the mouse I am dissapointed by the reliability of the product and frankly I expected more from a Logitech product.

[normiss]

I have the exact same issue, only in IE and not in Firefox, on three different computers.

Changing the click-to-click setting has no effect.

There has to be a way to fix this.

It feels weird in free spin.

Appears there is a bug in this!

[lqbweb]

the same for me... scroll almost unappreciable... this is the last time i'll buy logitech... first it was the receiver (i cant upgrade the firmware), now it's the scroll... come on!! it's only one month old at most....

[OklahomaMisfit]

Go into SetPoint, go into Wheel Settings, DESELECT Enable application-specific wheel settings. It fixed my problem with the wheel click not engaging constantly. Hope this helps.