04-26-2012 03:19 AM
I bought my mouse almost a year ago. In my opinion, so far, it has been a great mouse, the buttons work greats (except for the one time when the keyboard shortcut i assigned didn't work, but that's not my problem atm)
I went away for 2 days in which i didn't use the mouse at all.
When i came back the mouse stopped working on my table i.e the computer recognises it but the cursor doesn't seem to move anywhere, just shiver around a single spot on the screen. Albiet, my table is smooth but it had been working on it for almost a year with almost no problem. It's not that particular spot, it's all over that surface (which means i didn't wear out or smoothen that single area)
It works everywhere else: on my bed, on the floor, on ME and even on my glass table.
I tried changing the DPI settings. it shivers a bit more erratically, but is still useless. I cleaned it with a cotton bud. even tried shining a flashlight over the sensor (read that in some forum)
I just can't seem to figure out what the problem is. Ii remember something like this hapenning before when i went on a weekend trip. except that time i kept my bag with my laptop and used it during the trip (which rules out evil gremlins, messing with my mouse while i'm away). Obviously, the problem wore away after a few days otherwise i probably would have done this then.
The mouse has been like this for almost a week now. I'm using an old lecture pad as a mousepad, because it seems we threw out every mousepad in the enitre city after the laser mouse was invented.
Can you tell me any tricks or something i might be missing?
Looking forward to you quick response
Thx for your help in advance
05-01-2012 12:27 PM
You could try removing the battery from the mouse and with the battery removed, alternately right/left click for 30 seconds, replace the battery and test the mouse. If the issue persists, please contact Logitech Customer Care for your region.
05-03-2012 05:09 AM
I tried using the mouse today. It moves around the screen but seems as if it is lagging and then stop for half a second or act as if it has hit a wall and slides along in 1 dimesnion like when you move the cursor around the edge of the screen. It still works fine on other surfaces.
I tried your technique and it didn't seem to help much. Is the 30 second thing like a manual override? I might try and contact Logitech and send it in for Warranty. I've been very busy lately and don't get home until late, preventing me from making the call during office hours.
Is there anything that is known to interfere with mice?
05-04-2012 09:16 AM
The 30 second thing drains static build up. If possible, please test the mouse on a different computer to determine if this behavior is system specific or a hardware issue.