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Logi Nu
Jatuss
Posts: 3
Registered: ‎12-23-2006

Problem with Mouse

I just bought a Setpoint 2.4a wireless mouse. It works just fine but it it making the wireless mouse on my other PC go a little crazy. It is also a logitech cordless mouse. Im not sure what to do now. Any help ?
Support Specialist
Seanz
Posts: 2,033
Registered: ‎09-28-2006

Re: Problem with Mouse

Hi Jatuss ! :smileyhappy:

Welcome to the Logitech Online User Discussion Forum
 
Before we proceed, I would appreciate if you can provide the exact product details and to retrieve this info, click on FAQ#5105. At the mean time I would recommend to connect both mouse one at a time and see whether there is an interference between both mouse. Also try using different usb ports and see whether it makes any difference.
 
 

Logi Nu
Jatuss
Posts: 3
Registered: ‎12-23-2006

Re: Problem with Mouse

 
Logitech LX7 Cordless Optical Mouse
RECEIVVER:
M/N: C-BS35
PID: LZ625AE
P/N: 831486-0000
 
MOUSE:
M/N: M-RBG112
PID: LZ625A7
P/N: 831397-2000
 
Not sure what the name of the other mouse is but here's the:
CORDLESS OPTICAL MOUSE
M/N: M-RM67A
P/N: 851497-0000
PID: LZC22451591
 
RECEIVER:
M/N: C-BA4-MSE
PID: LZE22265254
P/N: 830483-0000
 
I hope this helps, thanks 
Logi Nu
Jatuss
Posts: 3
Registered: ‎12-23-2006

Re: Problem with Mouse

can anyone help me with this?
Support Specialist
Seanz
Posts: 2,033
Registered: ‎09-28-2006

Re: Problem with Mouse

Hi Jatuss!
 
Thanks for the information. There are several factors that can cause the erratic pointer movement for your mice. For a workaround, I would recommend the following link below :-
 
 
Also, you can try using the mouse without the Setpoint software. The mouse should work even without the setpoint software installed. Please let me know the outcome after following the above suggestions.