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metalboy
Posts: 12
Registered: ‎09-16-2008
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Screensaver Problems

I am having issues with my screen saver not working on two machines (work and home), you may say screensaver big deal but it also affects the monitor being turned off. In other words it doesn't.

I don't have the same hardware but I have uninstalled Setpoint on both my machines and so far screensaver is working. Only thing comman between two machines is a Cordless Trackman Wheel. Home I have a Cordless Desktop EX110 along with the Trackman Wheel (one keyboard 2 mice) and Vista 32 bit. At work I have dell wired keyboard and Trackman Wheel along with a Marble Mouse (one board two mice) and Vista 64.

Regaurdless of all that as soon as I uninstalled Setpoint my screensaver started working didn't even have to reboot after uninstal. What do you suppose is causing this? It makes it a pain at work because I need Setpoint to independantly control my Trackman Wheel and Marble Mouse. I ran a test without Setpoint for 3 days and then put it back on (on both machines). With Setpoint installed the screensaver is not working but once uninstalled it works fine.

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metalboy
Posts: 12
Registered: ‎09-16-2008
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Re: Screensaver Problems

Forgot to mention my recent install was a "clean install" according to the instructions here and I am using the latest setpoint.
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CJChew
Posts: 6,545
Registered: ‎06-21-2007
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Re: Screensaver Problems

Hi:smileyhappy:,

 

Please try performing a clean install of Setpoint 4.0 instead.

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metalboy
Posts: 12
Registered: ‎09-16-2008
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Re: Screensaver Problems

Thanks for your reply, I am using 4.40 right now. I was going to test and see if this solves the problem or not. If you know this will not work let me know. Also, is the link you supplied the 32 or 64 version? I will get more testing out of the 64 version (work). Thanks again.
Support Specialist
CJChew
Posts: 6,545
Registered: ‎06-21-2007
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Re: Screensaver Problems

Hi:smileyhappy:,

 

The link I provided is for the 32-bit version. The 64-bit version can be found at this link:

 

ftp://ftp.logitech.com/pub/techsupport/mouse/setpoint400_x64.exe

 

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metalboy
Posts: 12
Registered: ‎09-16-2008
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Re: Screensaver Problems

Thanks for the info, so far, I am using the 4.40 and everything seems fine. I am going to stick here for a bit and confirm it works. Do we know when 4.60 will be updated?
Support Specialist
CJChew
Posts: 6,545
Registered: ‎06-21-2007
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Re: Screensaver Problems

Hi:smileyhappy:,

 

I've heard that there's a beta version of version 4.7, so it'll likely be avaiable sometime soon.

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metalboy
Posts: 12
Registered: ‎09-16-2008

Re: Screensaver Problems

I think it is safe to say this is solved. I have had screensaver set a on minute this whole time (very annoying) and no problems to date! With version 4.40 that is.
Support Specialist
CJChew
Posts: 6,545
Registered: ‎06-21-2007
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Re: Screensaver Problems

Hi:smileyhappy:,

 

Good to hear that your problem has been solved:smileyhappy:

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metalboy
Posts: 12
Registered: ‎09-16-2008
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Re: Screensaver Problems

4.70 is out and I have installed it. Same problems, so 4.70 is stringing along the same bug. I am reverting back to 4..40.