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mdhankins
Posts: 2
Registered: ‎04-01-2012

Setpoint 6.32 x64 does not show any options to control mouse

I am trying to use Setpoint 6.32 x64 (Win 7 SP1 x64) to control what the buttons do on my MX3200 mouse (from a MX3200 keyboard/mouse kit.

 

For some reason Setpoint does not show any options for the mouse, just "Tools settings".  Do I need to have the keyboard connected to make this work?  The keyboard died a while ago, so its not an option for me.  

 

I just reinstalled Win 7, so I am confident that there are no issues with the OS that is causing the problem.

 

Any ideas?

 

Thanks,

 

Mike

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tdmeyer
Posts: 3
Registered: ‎04-01-2012
0

Re: Setpoint 6.32 x64 does not show any options to control mouse

Same problem... What the hell?

Retired Logitech Employee / Moderator (Inactive)
Cintech
Posts: 3,154
Registered: ‎04-01-2011
0

Re: Setpoint 6.32 x64 does not show any options to control mouse

[ Edited ]

Hello mdhankins and tdmeyern

 

@mdhankins, You do not need the keyboard installed to see the mouse in SetPoint.

 

Both of you may need to run SetPoint as administrator.

http://windows.microsoft.com/en-US/windows7/How-do-I-run-an-application-once-with-a-full-administrat...

 

If this does not resolve the issue, I suggest removing the current SetPoint and rolling back to setpoint480_x64.exe

or setpoint480.exe

 

Best Regards,

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tdmeyer
Posts: 3
Registered: ‎04-01-2012
0

Re: Setpoint 6.32 x64 does not show any options to control mouse

Didn't work. Shopping for new mouse and keyboard.

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mdhankins
Posts: 2
Registered: ‎04-01-2012
0

Re: Setpoint 6.32 x64 does not show any options to control mouse

I tried both running Setpoint as administrator and using setpoint 4.80 x64.  Same result as before.

 

Any other ideas?

 

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tdmeyer
Posts: 3
Registered: ‎04-01-2012
0

Re: Setpoint 6.32 x64 does not show any options to control mouse

I too followed the instructions with no change in the result. Now this Logitech mouse might as well be a three dollar no-name mouse.

 

Retired Logitech Employee / Moderator (Inactive)
Cintech
Posts: 3,154
Registered: ‎04-01-2011
0

Re: Setpoint 6.32 x64 does not show any options to control mouse

Hello tdmeyer and mdhankins,

 

Do either of you have your receiver or stand connected to the computer via a PS/2 port or adaptor? If yes, please plug the receiver directly into a USB port on the system or follow the steps below.

 

  • If you don't see a picture of the device you’re configuring in this latest version of SetPoint, check that you are connected to the internet. The device image should download automatically in the background.
  • If your mouse or keyboard is connected to the PS/2 port and you want it to be recognized by SetPoint, you’ll need to activate the PS/2 driver. To do this:
    1. Open SetPoint and select the Tools tab.
    2. Click the "Install PS/2 Driver" button (if the button is unavailable, a PS/2 driver is already installed).

Did either of you install Logitech Desktop Messenger (LDM)?

http://logitech-en-amr.custhelp.com/app/answers/detail/a_id/13853

 

If you are using an external USB hub,  pass through device or dock, please disable them for trouble shooting purposes.

 

Best Regards,

 

 

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johowie
Posts: 1
Registered: ‎04-08-2012
0

Re: Setpoint 6.32 x64 does not show any options to control mouse

Hi,

I too have win 7 x64 and the M705, 

no options show up in set point.

I have tried running as admin

J

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mts7
Posts: 1
Registered: ‎04-09-2012
0

Re: Setpoint 6.32 x64 does not show any options to control mouse

I found that version 6.22 works for me on Windows 7 64.  I'm not sure what happened, but I just noticed today that my buttons weren't working as they were before.  Something changed, and I don't know what.  

 

Setpoint 6.22

 

Please note, I have no affiliation with this or that website.  I uninstalled 6.32, and installed 6.22.  Works great now.

Retired Logitech Employee / Moderator (Inactive)
Cintech
Posts: 3,154
Registered: ‎04-01-2011
0

Re: Setpoint 6.32 x64 does not show any options to control mouse

[ Edited ]

Hello,

 

For those of you that want to try a previous SetPoint, they can also be downloaded from the links provided below.

setpoint630_x64.exe

setpoint630.exe

setpoint620.exe

setpoint620_x64.exe

 

*Note: Devices newer than SetPoint 6.30 will not show up.

 

Best Regards,

 

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If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.