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Setpoint 6.32 x64 does not show any options to control mouse
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04-01-2012 11:32 AM
I am trying to use Setpoint 6.32 x64 (Win 7 SP1 x64) to control what the buttons do on my MX3200 mouse (from a MX3200 keyboard/mouse kit.
For some reason Setpoint does not show any options for the mouse, just "Tools settings". Do I need to have the keyboard connected to make this work? The keyboard died a while ago, so its not an option for me.
I just reinstalled Win 7, so I am confident that there are no issues with the OS that is causing the problem.
Any ideas?
Thanks,
Mike
Re: Setpoint 6.32 x64 does not show any options to control mouse
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04-01-2012 09:10 PM
Same problem... What the hell?
Re: Setpoint 6.32 x64 does not show any options to control mouse
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04-02-2012 07:18 AM - edited 04-02-2012 07:21 AM
Hello mdhankins and tdmeyern
@mdhankins, You do not need the keyboard installed to see the mouse in SetPoint.
Both of you may need to run SetPoint as administrator.
If this does not resolve the issue, I suggest removing the current SetPoint and rolling back to setpoint480_x64.exe
Best Regards,
If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.
Re: Setpoint 6.32 x64 does not show any options to control mouse
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04-03-2012 09:42 PM
Didn't work. Shopping for new mouse and keyboard.
Re: Setpoint 6.32 x64 does not show any options to control mouse
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04-05-2012 02:52 PM
I tried both running Setpoint as administrator and using setpoint 4.80 x64. Same result as before.
Any other ideas?
Re: Setpoint 6.32 x64 does not show any options to control mouse
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04-05-2012 04:24 PM
I too followed the instructions with no change in the result. Now this Logitech mouse might as well be a three dollar no-name mouse.
Re: Setpoint 6.32 x64 does not show any options to control mouse
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04-06-2012 06:31 AM
Hello tdmeyer and mdhankins,
Do either of you have your receiver or stand connected to the computer via a PS/2 port or adaptor? If yes, please plug the receiver directly into a USB port on the system or follow the steps below.
- If you don't see a picture of the device you’re configuring in this latest version of SetPoint, check that you are connected to the internet. The device image should download automatically in the background.
- If your mouse or keyboard is connected to the PS/2 port and you want it to be recognized by SetPoint, you’ll need to activate the PS/2 driver. To do this:
- Open SetPoint and select the Tools tab.
- Click the "Install PS/2 Driver" button (if the button is unavailable, a PS/2 driver is already installed).
Did either of you install Logitech Desktop Messenger (LDM)?
http://logitech-en-amr.custhelp.com/app/answers/de
If you are using an external USB hub, pass through device or dock, please disable them for trouble shooting purposes.
Best Regards,
If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.
Re: Setpoint 6.32 x64 does not show any options to control mouse
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04-08-2012 08:17 PM
Hi,
I too have win 7 x64 and the M705,
no options show up in set point.
I have tried running as admin
J
Re: Setpoint 6.32 x64 does not show any options to control mouse
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04-09-2012 09:31 PM
I found that version 6.22 works for me on Windows 7 64. I'm not sure what happened, but I just noticed today that my buttons weren't working as they were before. Something changed, and I don't know what.
Please note, I have no affiliation with this or that website. I uninstalled 6.32, and installed 6.22. Works great now.
Re: Setpoint 6.32 x64 does not show any options to control mouse
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04-10-2012 06:15 AM - edited 04-10-2012 06:17 AM
Hello,
For those of you that want to try a previous SetPoint, they can also be downloaded from the links provided below.
*Note: Devices newer than SetPoint 6.30 will not show up.
Best Regards,
If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.
